Category: Best Practices for Merchants
January 14th, 2025 by Elma Jane
What makes a travel merchant high risk?
Travel environments are unique; transactions are usually keyed in. There’s almost always a delayed delivery period, and large ticket transactions.
One card holder may be paying for multiple tickets and they tend to be seasonal; with peak season months generating an unusual spike in their “average” monthly volume and chargebacks, pose a potential threat by travelers who are unable to complete their trip.
These factors can cause for a reserve, or even account termination. That’s why travel merchant accounts are considered high risk.
Most merchants do not realize that merchant processors carry a financial risk on merchant accounts, and normally fund merchants prior to receiving payment from the client’s bank.
Essentially, a merchant account is an unsecured loan. The merchant runs a transaction and at the end of the day they settle their batch.
Generally, the merchant will receive the funds for that batch in their bank account within 2 business days even though the travel arrangements the client paid for do not take place right away.
Here at National Transaction Corp, we specialize in understanding what makes your transactions as a travel agent unique; in how they affect your merchant account.
Educating the merchant and ensuring they have a good understanding of what makes travel merchant account high risk, is one of our specialties.
Call NTC to speak with a Travel Merchant Account Specialist today!
NTC the Travel Experts! 888-996-2273
Posted in Best Practices for Merchants, Travel Agency Agents
December 18th, 2024 by Elma Jane
What makes your travel merchant account high risk?
Travel environments are unique and transactions are usually keyed in. There’s almost always a delayed delivery period, and large ticket transactions.
One card holder may be paying for multiple tickets and they tend to be seasonal; with peak season months generating an unusual spike in their “average” monthly volume and chargebacks, pose a potential threat by travelers who are unable to complete their trip.
These factors can cause for either a reserve or account termination. Therefore travel merchant accounts are considered high risk.
Most merchants do not realize that merchant processors carry a financial risk on merchant accounts, and normally fund merchants prior to receiving payment from the client’s bank. Therefore, a merchant account is an unsecured loan.
The merchant runs a transaction and at the end of the day they settle their batch. The merchant will receive the funds for that batch in their bank account within 2 business days, even though the travel arrangements the client paid for do not take place right away.
Here at National Transaction Corp, we specialize in understanding what makes your transactions as a travel agent unique and how they affect your merchant account.
Educating the merchant and ensuring they have a good understanding of what makes travel merchant account high risk, is one of our specialties.
Call NTC to speak with a Travel Merchant Account Specialist today!
Dial 888-996-2273
Posted in Best Practices for Merchants, Travel Agency Agents Tagged with: bank, card, chargebacks, financial, loan, merchant, payment, processors, transactions, travel, travel agent, Travel Merchant
October 30th, 2024 by Elma Jane
This is a question we encounter on a daily basis. Travel environments are unique in that your transactions are usually keyed, there is almost always a delayed delivery period, large ticket transactions are not uncommon since one cardholder may be paying for multiple tickets, they tend to be seasonal, with peak season months generating an unusual spike in their “average” monthly volume, and chargeback’s pose a potential threat by travelers who are unable to complete their trip. Combine even a few of these factors together and you have cause for a reserve, or even account termination.
Being a part of a MO/TO (Mail Order/Telephone Order) or Keyed environment carries an increased risk of potential fraud or unauthorized use of a credit card. Since the credit card and cardholder are not present at the time of the transaction, the merchant has a limited ability to ensure the card is not being misused or that the proper AVS (address Verification Service) information is provided. NTC stresses the use of Credit Card authorization forms in order to obtain the correct credit card number, expiration date, billing address, and signature of the cardholder.
Travel merchants tend to have periods of increased volume based on peak travel seasons, whereas most other industries tend to have the same average monthly volume every month. This can generate spikes in volume on the merchant account that can trigger security concerns with the processor. Helping the merchant to analyze their volume trends and reporting the trends to the underwriters helps eliminate the security concerns when these spikes occur.
Large transactions which exceed the average sale amount for the merchant account can also trigger security concerns. Merchants who do not inform their merchant processor of large transactions prior to charging the credit cards can trigger security concerns and cause funding delays and reserve holds. Educating and clearly communicating with the merchant how to handle large tickets, volume spikes, and group bookings, prevents reserves, funding delays and/or other merchant account issues.
Another concern from the underwriters is the delayed delivery time frame. Delayed Delivery refers to the amount of time between accepting a credit card payment (whether a deposit or full purchase) and the time the cardholder travels. The client’s credit card is billed and the travel agent is paid however, the trip the travel agent was paid for doesn’t generally take place for 2 to 3 months. This leaves a lot of time for things to change, and should the client not travel for some reason, the first thing they do if the travel agent does not issue a refund, is claim a chargeback. NTC offers quite a few tips that can help protect the travel agent from chargeback situations.
Most merchants do not realize that merchant processors carry a financial risk on merchant accounts, and normally fund merchants prior to receiving payment from the client’s bank. Essentially, a merchant account is an unsecured loan. The merchant runs a transaction and at the end of the day they settle their batch. Generally the merchant will receive the funds for that batch in their bank account within 2 business days even though the travel arrangements the client paid for do not take place right away.
Here at National Transaction Corp, we specialize in understanding what makes your transactions, as a travel agent, unique in how they affect your merchant account. Educating the merchant and ensuring they have a good understanding of what makes travel merchant account high risk, is one of our specialties. We have established a special relationship with our underwriting department which facilitates our ability to approve your high risk travel merchant account.
Contact your travel merchant account specialists at NTC today.
Mark Fravel
National Transaction Corp
Founder and President
888-996-2273
Posted in Best Practices for Merchants, Travel Agency Agents Tagged with: address verification service, avs, card holder, card payment, chargeback, credit card, Mail Order/Telephone Order, merchant, merchant account, merchant processor, moto, transactions, travel agent, Travel environments, travel merchants
September 20th, 2024 by Elma Jane
Merchant Account Risks for Travel Agencies
The travel industry, with its high-value transactions and international clientele, faces unique challenges when it comes to credit card processing. While accepting plastic is crucial for smooth booking and customer convenience, travel agencies must be aware of the inherent risks and implement strategies to mitigate them. Here’s a breakdown of the key credit card processing risks and how to minimize them:
1. Chargebacks:
- The Problem: Travel plans change, flights get delayed, and unforeseen circumstances arise. This can lead to a higher rate of chargebacks, where customers dispute charges with their credit card company. Chargebacks can be costly, involving fees, lost revenue, and potential damage to your merchant account reputation.
- Mitigation:
- Clear Cancellation Policies: Crystal-clear terms and conditions regarding cancellations, refunds, and travel changes are essential. Ensure these are easily accessible during booking.
- Thorough Documentation: Maintain detailed records of all transactions, customer communications, and travel itineraries. This provides evidence in case of a dispute.
- Proactive Communication: Keep customers informed about any changes to their travel plans and address concerns promptly.
- Secure Payment Processing: Utilize 3D Secure (like Verified by Visa or Mastercard SecureCode) for added authentication and fraud prevention.
2. Fraud:
- The Problem: The travel industry is an attractive target for fraudsters due to high transaction values and the potential for anonymity. Fraudulent activities can include using stolen credit card details, booking fictitious trips, or exploiting vulnerabilities in online booking systems.
- Mitigation:
- Address Verification System (AVS): Verify the billing address provided by the customer against the address on file with the credit card company.
- Card Security Code (CVV): Always require the CVV code for card-not-present transactions.
- Fraud Detection Tools: Implement fraud screening tools that analyze transactions for suspicious patterns and flag potentially fraudulent activity.
- PCI DSS Compliance: Adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure handling of sensitive cardholder data.
3. Currency Fluctuations:
- The Problem: International travel often involves transactions in multiple currencies. Fluctuating exchange rates can impact your profit margins and create uncertainty in pricing.
- Mitigation:
- Dynamic Currency Conversion: Offer customers the option to pay in their home currency, providing transparency and potentially reducing chargebacks related to exchange rate discrepancies.
- Hedging Strategies: Explore financial instruments to mitigate currency risk, such as forward contracts or currency options.
4. High Processing Fees:
- The Problem: Travel agencies often face higher processing fees due to the perceived risk associated with the industry.
- Mitigation:
- Negotiate with Processors: Shop around and compare rates from different credit card processors. Don’t hesitate to negotiate for better terms, especially if you have a high volume of transactions.
- Consider Interchange-Plus Pricing: Opt for transparent pricing models like interchange-plus, which separates the interchange fee (charged by card networks) from the processor’s markup.
5. Technological Challenges:
- The Problem: Keeping up with evolving payment technologies and security standards can be challenging. Outdated systems can increase your vulnerability to fraud and data breaches.
- Mitigation:
- Invest in Secure Technology: Use a robust and secure online booking system that integrates with reputable payment gateways.
- Regular System Updates: Ensure your software and security protocols are regularly updated to address emerging threats.
- Partner with Reliable Providers: Choose payment processors and technology vendors with a strong track record of security and reliability.
By understanding and proactively addressing these credit card processing risks, travel agencies can protect their business, enhance customer trust, and navigate the exciting world of travel with greater financial security.
Posted in Best Practices for Merchants, Travel Agency Agents Tagged with: card, card-not-present, cardholder, chargeback, credit card, customer, fraud, high-risk merchants, merchant account, merchants, payment, processors, risk, transaction, travel, travel agencies, travel agency, travel agents
August 29th, 2024 by Elma Jane
Running an e-commerce website, travel agency, retail store or any other business that requires payment processing can be overwhelming.
You’ve got to monitor your transactions, ensure security to your customers, and generate reports. That’s a lot of work. However, with NTC payment solutions, you can streamline the whole payment process and stay on top of your operations.
With the right service, it allows you to get paid faster, offer loyalty programs, and process payments on the go. Depending on your business, you want to pick the right solution that best suit your needs.
Let’s explore some of the options you can consider.
With the right software, you can gain control of your business from inventory and order management to refunds and returns. No matter how you have set up your point of sale system, having the right software can make a great difference.
You want a software that lets you add other functionality, such as loyalty cards, sales exchanges, layaways, discounts, etc. This allows you to experience seamless customer management, inventory management, and retail accounting.
With the advancement in technology, you can access your point of sale system right on your iOS or Android device. This technology can replace your bar code scanners and cash registers to improve your in-store payment processing. There are also card readers that you can connect to your phone to start processing payments.
National Transaction can provide hardware, software, and support for any point of sale and other merchant solutions that your business needs.
To speak with our Payment Consultant Call Now 888-996-2273
Posted in Best Practices for Merchants Tagged with: card readers, e-commerce, Loyalty Programs, merchant, payment processing, point of sale system, Security, technology, transactions, travel
August 16th, 2024 by Elma Jane
Running your business is usually easy if you have easy access to all the transaction history and information.
That’s where the payments processing reporting tool comes in handy. This service offers you the tool to manage all your electronic payment activity. You can easily access your account and make any changes you want. It also offers you access to your most recent statements.
It also has a reporting module where you can view deposits and other detailed information on transactions. You can also see your retrieval status, chargeback status, online statements, and non-bankcard reports. This system gives you peace of mind as all reports are available anytime in one place.
Don’t forget it has a support area to offer comprehensive information on different support topics. These include merchant news, interchange details by industry, and equipment support.
Posted in Best Practices for Merchants
July 24th, 2024 by Elma Jane
In today’s fast-paced digital world, customers expect businesses to offer a variety of payment options. Electronic payment processing has become essential for businesses of all sizes, from small startups to large corporations. This article will provide you with all the information you need to know about electronic payment processing and why National Transaction Corporation is the best choice for your business.
What is Electronic Payment Processing?
Electronic payment processing refers to the electronic transfer of funds from a customer’s account to a business’s account. This can be done through various methods, including credit cards, debit cards, e-checks, and mobile payments. Electronic payment processing is faster, more secure, and more convenient than traditional paper-based methods.
Benefits of Electronic Payment Processing
- Faster Processing Times: Electronic payments are processed much faster than paper checks, which can take several days to clear.
- Improved Security: Electronic payment processing is more secure than traditional methods, as it uses encryption and other security measures to protect sensitive data.
- Increased Convenience: Customers can make payments from anywhere at any time, using their computer, smartphone, or tablet.
- Reduced Costs: Electronic payment processing can save businesses money on processing fees and other costs associated with traditional methods.
- Improved Cash Flow: Businesses can receive payments more quickly, which can improve their cash flow.
Why Choose National Transaction Corporation?
National Transaction Corporation is a leading provider of electronic payment processing solutions. We offer a wide range of services to businesses of all sizes, including:
- Credit and Debit Card Processing: We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
- E-Check Processing: We offer e-check processing services, which allow customers to make payments directly from their bank account.
- Mobile Payment Processing: We offer mobile payment processing solutions, which allow customers to make payments using their smartphone or tablet.
- Online Payment Processing: We offer online payment processing solutions, which allow businesses to accept payments through their website.
At National Transaction Corporation, we are committed to providing our clients with the best possible service. We offer:
- Competitive Rates: We offer competitive rates on all of our services.
- Reliable Service: We provide reliable service that you can count on.
- Excellent Customer Support: We offer excellent customer support, available 24/7.
- Secure and Compliant Solutions: We are PCI DSS compliant, ensuring the security of your customers’ data.
Make the Switch to Electronic Payment Processing Today
If you’re not already accepting electronic payments, now is the time to make the switch. National Transaction Corporation can help you get started with our easy-to-use and affordable solutions. Contact us today to learn more about how we can help your business grow.
Posted in Best Practices for Merchants Tagged with: e-commerce, electronic payment, payment, recurring, transaction, Travel Agency Payments
July 18th, 2024 by Elma Jane
The way we pay for goods and services has undergone a dramatic transformation. From bartering to coins to paper money, the journey of payment methods has been long and fascinating. But no shift has been as revolutionary as the rise of electronic payments. Let’s dive into this evolution and explore where this exciting technology might lead us next.
Early Days (1950s – 1970s):
- 1950: The Diners Club card emerges as the first multipurpose charge card, laying the foundation for modern credit card systems.
- 1958: American Express launches its charge card, initially paper-based, revolutionizing travel and expense tracking.
- 1966: Barclays Bank in London introduces the first Automated Teller Machine (ATM), allowing customers basic account access outside banking hours.
- 1970s: Electronic Funds Transfer (EFT) systems gain traction, enabling direct deposit of paychecks and automated bill payments.
Rise of Digital Networks (1980s – 1990s):
- 1979: Visa introduces the first electronic authorization system and point-of-sale (POS) terminal, paving the way for real-time transaction processing.
- 1983: Debit cards become more prevalent, allowing consumers to access funds directly from their bank accounts.
- 1994: First Virtual Holdings pioneers the first secure online payment system, marking the dawn of e-commerce.
- Late 1990s: Online banking explodes in popularity, offering customers convenient account management and payment options.
The Internet Age (2000s – Present):
- 1998: PayPal emerges, simplifying online transactions and boosting consumer confidence in online shopping.
- 2003: Mobile payments gain momentum in various countries, driven by the increasing adoption of mobile phones.
- 2010s: Near Field Communication (NFC) technology enables contactless payments, giving rise to mobile wallets like Apple Pay and Google Pay.
- 2020s: Biometric authentication adds another layer of security to electronic payments, using fingerprints and facial recognition. Real-time payment systems gain popularity, allowing for instant fund transfers.
The Future of Electronic Payments:
- Invisible Payments: Imagine a world where payments happen seamlessly in the background. Technology like Amazon Go is already showcasing this, with customers simply walking out of stores with their purchases.
- Cryptocurrency and Blockchain: While still in its early stages, the potential of cryptocurrencies and blockchain technology to disrupt traditional payment systems is enormous. Expect to see more integration and wider acceptance in the coming years.
- AI-Powered Payments: Artificial intelligence will play a crucial role in fraud prevention, personalized payment experiences, and the development of even more innovative payment solutions.
- Increased Financial Inclusion: Electronic payments have the potential to bring banking services to underserved populations, promoting financial inclusion on a global scale.
The evolution of electronic payments is an ongoing journey. As technology continues to advance, we can expect even more exciting developments that will reshape the way we transact and interact with the world around us.
Posted in Best Practices for Merchants Tagged with: contactless, credit card, Electronic Data, electronic payment, EMV, mobile, nfc, payment, point of sale, terminals
July 11th, 2024 by Elma Jane
Travel agencies are viewed as high-risk merchants. As such, you need a merchant solution that best suits a travel merchant needs.
You want an account that eliminates the complexities of a typical shopping cart. Ideally, it allows you to request payment from clients without the need of setting up booking engines and carts.
This post is going to guide you on how to use a payment solution NTCePay and other merchant solutions to ensure a seamless operation of your business.
Leveraging the NTC e-Pay Service
Payment solution e-Pay allows you to eliminate the complexities of integrating payment processing into your point-of-sale or an accounting system.
With this payment method, you only need to send a payment request to your customers via email. You don’t need to send invoices via snail mail or fax any forms to your customers. Plus, NTC ePay doesn’t need you to take orders over the phone.
With this service, you can create a “BUY” button for any transaction amount in seconds. You also don’t need a website to you use this service. NTCePay allows you to generate a digital link that you can email to clients.
The service allows you to customize the process to make everything simple for your customers. After the customer pays the specified amount, a receipt is generated, and the amount is sent to your account.
Tomorrow we are going to discuss on how to understand your Travel Merchant Account….So standby to learn more.
For NTCePay Set Up call Now 888-996-2273
Posted in Best Practices for Merchants Tagged with: customers, merchants, payment, transaction, travel, travel agencies
Merchant account services can help you focus more on your business operations and identify flaws in your business. They can also help you manage your business finances and help you improve operations, while cutting down on costs. Not accepting credit cards can hurt your bottom line. Having a merchant account can help you make more money.
Not accepting credit cards can hurt your bottom line
Businesses that don’t accept credit cards are missing out on a lot of business. Credit cards offer convenience and rewards, and most customers prefer them to cash. Not only does this mean more business, it also protects your business from fraudulent charges. Lastly, by accepting credit cards, you don’t have to worry about handling cash, which makes it less tempting for thieves.
If you have decided not to accept credit cards for your business, it is important to remember that you need to have a merchant account to receive credit card payments. This account holds the money you collect from customers. However, you may have been reluctant to accept credit cards because you think you don’t need them or don’t want the added hassle of accepting them.
Many customers are switching to cashless payments, particularly high-income consumers and people under 45. According to the Federal Reserve’s 2022 Diary of Consumer Payment Choice, cashless payments will account for 57% of all consumer payments in 2021, 55% in 2020, and 53% in 2019. The trend is even more prominent among high-income consumers and those under 45.
Not accepting credit cards can also hurt your business’s bottom line. Instead of storing cash, credit card payments go directly into your bank account and can be integrated with your accounting software. Additionally, the security of holding large amounts of cash is a huge concern, and businesses may lose money if a thief tries to steal the money. Businesses that accept credit cards may also have an established customer base.
If you run a small rural business without access to credit cards, you’re missing out on a lot of customers and profits. It’s estimated that businesses in rural areas are losing billions of dollars every year because of their inability to accept credit cards. This is partly because of poor internet connection or other issues. However, there are affordable credit card processing options available that help businesses accept more customers and boost their profits.
Getting approved for a merchant account
There are many things to consider before getting approved for a merchant account for your business. First of all, you must have the proper documentation to back up your business. This will include financial statements, business bank account information, and routing numbers. Some merchant account providers will also require you to provide a business license.
Having a good credit history is also essential. You should work to improve your credit rating and eliminate any past credit issues. To get your credit report, you can get a copy from TRW or the major credit agencies. If you have any negative items on it, you should ask the company to remove them. By maintaining good credit, you can increase your chances of getting approved for a merchant account for business.
After researching different merchant account providers, you should make an informed decision. Make sure to choose one that offers the right payment services and features for your business. For example, some merchant account providers have specific features for specific industries and specialize in certain types of transactions. You should do some comparison shopping online and get recommendations from people in your industry. You can also try looking for a merchant account provider through a bank. Banks may offer merchant accounts to new business owners, and they are usually more willing to approve them.
When choosing a merchant account provider, it is important to understand that the fees and rates they charge will be deducted from your business funds. It is also important to consider the quality of customer service you receive from your merchant account provider. If you find a company that provides poor customer service, move on to another provider.
Before choosing a merchant account provider, you should compare the fees, hardware costs, customer support, and contract length. The standard merchant account contract is three years, but you should compare terms and penalties before signing a contract. In addition, make sure your prospective processor provides you with clear answers to all your questions, including how long the approval process will take. You should avoid any merchant account provider that makes promises you can’t keep. Get all your paperwork in order.
If you have an online store, a merchant account provider can help you set up the payment processing system. The merchant account provider will need information about your business, and may also need a credit card number to make automatic deposits. Make sure you review the terms and conditions and the PCI data security standard before signing any paperwork.
Choosing a merchant account provider
Choosing a merchant account provider is an important decision for your business. It can have a significant impact on the rate you pay and the quality of service you receive. Choosing the right one can also help you gain a competitive edge. Here are some tips to keep in mind when choosing a merchant account provider.
– Choose a merchant account provider that offers a variety of payment options. Online businesses need a merchant account provider that supports the variety of payment methods you accept. If you only accept cash, you may want to opt for a cashback system. This will reduce the need for clients to make an in-person trip to the ATM and incur additional fees. Alternatively, you may want to choose a provider that offers ACH processing. In either case, it’s important to consider future funding needs.
When choosing a merchant account provider, you should also consider the fees that come with their services. Some merchant account providers may charge monthly minimums. This is not ideal if you plan to only sell items during certain seasons. You should also take into account the annual PCI Compliance Fee and early termination fees. While this may seem like a small fee, they can add up.
Lastly, don’t be afraid to ask questions. Ask about their fees and the kind of processing they offer. A merchant account provider should be able to answer any questions you have. A good account provider should be flexible and responsive to your needs. Your business is different, so you need a service that will be best suited to it.
A merchant account provider’s fees can vary significantly, so it’s important to compare them side-by-side. It’s important to look for a fee structure that is transparent and fair. Lastly, choose a merchant account provider that’s ethical. If you choose an unreliable merchant account provider, you’ll face ongoing account maintenance and other fees that may be unavoidable.
Merchant account providers provide the services that enable businesses to accept credit card payments. They store the money from customers and process it for the business. They also provide services such as PCI compliance and customer service. There are many different types of plans available. You should compare these to determine the best fit for your business.
Setting up a merchant account with low rates and fees
Many merchant services providers offer low rates and free trials, so you don’t have to worry about paying thousands of dollars for a merchant account. These services let you accept credit card payments online and through invoicing. While free accounts may be the most attractive option for new businesses, many established businesses also find lower-cost alternatives.
When applying for a merchant account, you should carefully review the contract with the service provider. Some providers have hidden fees and long-term contracts. They also often charge a cancellation fee if you decide to cancel the account. To ensure that you have the lowest fees and lowest risk, read the terms and conditions and ask questions before signing on the dotted line.
Merchant accounts should be PCI compliant. This means the provider must have strong security measures and protect sensitive customer data. Additionally, a good merchant account provider should offer fast funding options and 24-hour in-house support. You can also choose a provider that offers an all-in-one solution.
A merchant account is a vital part of a business’s infrastructure. It allows it to accept payments by credit cards from customers. After the credit card issuer approves the transaction, the merchant account provider transfers the money to the business’s bank account. This way, the business owner doesn’t have to wait for their customers to receive their money.
Finding a merchant account that is affordable can be difficult, but it can be done. There are many different merchant account providers and a merchant’s needs depend on the type of cards and sales volume. For instance, a flat-rate pricing model may work well for smaller businesses, but for high-volume businesses, a lower-cost option may be much more profitable.
When applying for a merchant account, you must provide all of the necessary information. These include your business’s tax ID number, financial statements, and credit card information. Some providers also require an application fee.
Posted in Best Practices for Merchants, Credit card Processing, Small Business Improvement