October 1st, 2013 by Elma Jane

Google announced Wednesday that it is opening its Google Shopping Express service to shoppers in the entire San Francisco Bay Area, marking the official launch and first big expansion of the company’s same-day delivery service. Google began testing the retail delivery service this year among a limited set of invited consumers in a few areas within the Bay Area, but the new announcement extends the service to anyone in an expanded region ranging from San Francisco to San Jose. With the service, online shoppers can place online orders from several chain stores and have those products delivered within the day.

Also on Wednesday Google released an app for iOS and Android that allows users to browse the shopping sites and order products directly from their smartphones. New users who sign up before the end of the year can get six months of free, unlimited delivery service; it costs $4.99 per store order.

Race to Deliver
Google is not the only company to experiment with the same day delivery offerings. Walmart and eBay are both testing similar services…eBay now even offers the delivery within an hour, although consumers can only shop from a single store. Amazon is also following in the footsteps of companies like Fresh Direct and rolling out same-day deliveries on groceries to consumers in Los Angeles and Seattle.  Google understands that it will have tough competition in the space and can afford to take a loss on the service at first, which is why it is offering the service for free for new users, said an e-commerce consultant. It is evident from the low price and free sign-up offer that Google is not interested in making money in the short term, that will come once there is a widespread adoption of their service…

A Lot of Challenges Ahead
Although Google is not a retail hub at its core, the company has other strenghts that could help it gain an advantage over its competitiors. Being a default search provider for many millions of users on all platforms, from desktops to tablets right through to mobile phones, can give Google an edge over Amazon and eBay.

Still the key element to a successful e-commerce platform is logistics. Google might have deep pockets and effective algorithms, but it has a a lot of cathing up to do to make sure its delivery service could compete with those of companies like Amazon and eBay, which have years of experience delivering products to consumer worlwide.

“Google certainly has the stamina and budget to give it a good run, but there are a lot of moving parts”. Being a big data company doesn’t automatically mean you’ll be good at the logistics, so they’re going to have a lot of challenges ahead.

Posted in Credit card Processing, e-commerce & m-commerce, Electronic Payments, Merchant Account Services News Articles Tagged with: , , , , , , , , , , , , , ,

October 1st, 2013 by Elma Jane

PayPal announces updated app, device for hands-free, in store payment.

A busy few days at PayPal. Late last week, the global payments giant announced a major update to its app for Android and iOS.  The new features have a strong mobile payments bent. And now, the company has announced the planned roll-out of “Beacon,” which uses Bluetooth Low Energy Technology to let customers check into retail stores and pay by verbal consent.

Paypal’s President calls the solution PayPal’s “most significant contribution to date in reinventing  the in-store shopping experience.”

Beacon is a new add-on technology that merchants plug into an A/C outlet. When a PayPal customer walks into a participating store and agrees to check-in, Beacon triggers a quick vibration or sound to confirm a check-in; customer’s photo then appears on a point-of-sale screen. To pay, the customer simply gives a verbal confirmation. “No wallet and no card. Nothing to do. Not even touching your phone.

BLE was chosen to resolve some problems posed by traditional geo-location, including power consumption. It will look for any store running a PayPal compatible POS system, and will only transmit information to PayPal or to the merchant if the customer agrees to check in.

The solution aims to improve on the credit-card-swiping experience.  PayPal figured the only better way to pay would be to do nothing.

The company will be piloting  Beacon in the fourth quarter.

New App  

PayPal’s vastly redesigned app for creating a more seamless in-store shopping experience is getting a lot of kudos across the web.

A New tab called “Shop” the first thing that appears when the app is opened, it displays nearby stores or restaurants that accept PayPal payments.  Users can check in and open a tab, then select various payment methods from the check-in screen. Upon payment, the app generates a confirmation alert and sends an email receipt.

You’ve really got access to your entire wallet in the app.

The app also lets you order food ahead of your arrival bypassing the line.  The feature works through PayPal’s partnership with Eat24 . Dinners can pay at the table, and at some locations, order more drinks.

For the first time, the app includes a Bill Me Later tab that lets users apply to finance PayPal purchases, and it integrates coupons and offers.

The company wanted the new app to help solve problem, and that payment isn’t something they typically complain about. So they focused on other potentially problematic experiences in the retail environment, waiting in line, waiting to pay the bill at their table and keeping track of coupons.

Posted in Credit Card Reader Terminal, Credit Card Security, Digital Wallet Privacy, Electronic Payments, Mobile Payments, Near Field Communication, Point of Sale, Smartphone Tagged with: , , , , , , , , , , , ,

August 13th, 2013 by Admin

MasterCard who has endorsed Google Wallet on the Sprint network will now endorse the ISIS network for mobile wallet solutions. Both Google and Sprint have not joined ISIS and it is interesting to see card issuers invest in both platforms. With Verizon, AT&T and T-Mobile in alliance with ISIS, could Sprint be next? Google?  Well count Visa and MasterCard as Isis partners. After securing American Express both Visa and MasterCard will now have their credit cards available in Isis’ Wallet. What will be in your mobile wallet?

Many mobile wallet providers are looking at the various options for electronic transaction processing. Will NFC beat out all the others? It’s hard to say but with Apple having yet to release an iPhone model with the chip on board, it could be a yet unseen technology that wins out. QR Codes and Carrier billing are gaining traction for devices without NFC installed and SmartSD cards are coming equipped with NFC to extend devices that have a card slot available.

With device limitations, mobile wallets are still in flux. There are approximately 5 different types of mobile wallets today. There are digital bank accounts similar to prepaid credit cards offered by banks and mostly used for person to person or P2P payments. Mobile payment apps that link payment accounts like those offered by Starbucks or PayPal. Card containers like Apple Passbook store credit cards and loyalty rewards card information and can even fill in forms requesting that information. Similarly, Credential and Card containers store credit card and loyalty rewards but also store identity credentials.

True mobile wallets directly mimic a physical wallet and allow the customer to chose between various credit cards, debit cards even electronic benefits transfer or EBT cards at the point of sale. These wallets are typically app based for both iPhone and Android smartphones and tablets. These wallets can link account information to a point of sale terminal via NFC or other methods for a secure electronic transaction.

Branding and Banks

In recent times Visa, MasterCard and American Express signs at the point-of-sale was a branding element designed to instill confidence for the consumer. With digital wallets becoming the interface for payments, this branding may fade into the background. Yet payment card issuers find themselves in a precarious position. The big three are participating in multiple digital wallet programs in order to not be excluded. This early in the game there are multiple movers and shakers like Square, PayPal, Lemon, Google and now banks and cellular carriers getting into the game, no one knows who consumers and merchants will eventually prefer over the others. It’s like a wait and see game that forces them to play. As banks enter the arena they are favored to win because of the solid loyalty they enjoy from their customers. Though they may not be fair in other categories, they win the security of their customers.

Posted in Credit card Processing, Digital Wallet Privacy, Electronic Payments, Mobile Payments, Mobile Point of Sale, Near Field Communication, Point of Sale, Smartphone, smartSD Cards, Visa MasterCard American Express Tagged with: , , , , , , , , , , , , ,

July 16th, 2013 by Admin

Square Inc. and Apple Inc. teamed up afresh for a new POS merchandise joint venture. On July 9, 2013, Square issued the Square Stand, a POS device conceived to endow brick-and-mortar enterprises to use an iPad as a free-standing, over-the-counter, card-swipe sales system. Apple agreed to showcase and deal the merchandise in Apple shops over the United States. It is one of two companies designated as prime consumer retail outlets; the other is Best Buy Inc. Read more of this article »

Posted in Smartphone Tagged with: , , , , , ,

July 8th, 2013 by Admin

In discussions about merchant service providers, Square and PayPal entering talks is a given. Sqaure offers free credit card readers to entice merchants to switch their credit card processing to them. PayPal recently launched an initiative to expand it’s reach into retail stores and offers to waive processing fees through 2013. With the coming rush to mobile transaction processing more companies are entering the fray. AT&T, Verizon, T-mobile and Sprint are looking to get into the credit card transaction processing gig as they already carry that data over their cellular networks. ISIS Wallet and Google’s digital wallet bring credit card transactions to Android smartphones and tablets, and Visa is expected to launch its Visa Ready program as it rolls out test merchants. Read more of this article »

Posted in Mobile Payments Tagged with: , , , , , , , , , , , , , , , , , ,

July 1st, 2013 by Admin

e-commerceThe SD Association has a new ‘smart’ idea. New Micro SD cards, popular for use in  Android smartphones and tablet devices, will soon be available. The new MicroSD  cards will carry the NFC Secure Element which allows Near Field Communications smartphones communicate with a chip on the Micro SD card. These are mainly used in a digital wallet for electronic transactions known as m-commerce. The new SD Cards also support on-board applets for smartphones as well.

Many newer phones are shipping with NFC Radios mainly used with digital wallets. For security, Near Field Communication requires a special authentication method prior to encrypted communications. Now that can be be placed on a Micro SD in addition to additional memory for the smartphone or tablet. The card can also store small digital wallet applications for digital payments when combined with an NFC enabled phone or tablet. These are seen by consumers as a way to ditch plastic cards in favor of digital wallets, and you can also transfer the electronic wallet to different devices as you please.

Additionally the SDA supports Micro SD cards that have both the Secure Element security chip on board as well as a Near Field Communications Radio on the chip to give NFC capabilities to devices that don’t come with the technology. Changing devices seems even easier with these cards as they enable NFC on multiple devices as the user transfers the card. If the MicroSD card owner switches cellular carriers, the card can easily go from the old phone to a new one and the digital wallet user never skips a beat.

The SD Association claims that microSD cards account for 95% of all mobile memory card shipments and that 78% of all mobile phone shipments today have the microSD memory card slot. With the latest round of MicroSD cards with NFC radios and without, they hope new e-commerce and m-commerce applications are built to run on the memory cards. This greatly levels the playing field from vendor lock in as both cell phone carriers and device makers have their own aspirations toward digital payment systems.

Posted in smartSD Cards Tagged with: , , , , , , , , , , , ,