July 23rd, 2015 by Elma Jane
The digital payments landscape is changing at a rapid pace. Consumers are finally adopting digital wallets, like Apple Pay and Android Pay.
The deadline for merchants to become EMV compliant, the global standard that covers the processing of credit and debit card payments using a card that contains a microprocessor chip, is quickly approaching.
Today’s consumers show an increasing desire to use new payment methods because they’re convenient. However, this presents a challenge to merchants, as many have not made the switch to the modern technology required to accept these methods since they’re generally hard-wired to resist technology changes.
Merchants must evolve with technology or they’ll find themselves unable to compete and in danger of losing customers.
Looking long term, the benefits of adopting new payment technology will outweigh the cost of transitioning. The fact is that new payment technology will reduce fraud risk due to counterfeit cards, provide greater insight into shoppers with sophisticated data and will ultimately lower costs for merchants over time.
The value merchants will get out of new payment methods:
Security
Investing in new payment technology will help reduce the risk of fraud. EMV, as an example. Beginning in October 2015, merchants and the financial institutions that have made investments in EMV will be protected from financial fraud liability for card-present fraud losses for both counterfeit, lost, stolen and non-receipt fraud.
EMV is already a standard in Europe, where fraud is on the decline. In turn, American credit card issuers are being pressured to replace easily hacked magnetic strips on cards with more secure “chip-and-PIN” technology. Europe has been using Chip, and Chip & Pin for years.
There’s nothing that can guarantee 100 percent security, but when EMV is coupled with other payment innovations, like tokenization that separate the customer’s identity from the payment, much of the cost and risk of identity theft is eliminated. If hackers get access to the token, all they get is information from one transaction. They don’t have access to credit card numbers or banking accounts, so the damage that can be done is minimal.
As card fraud rises, there’s a strong case to upgrade to a payment system that works with a smartphone or tablet and accepts both EMV chip cards and tokens.
Insight into Customer Behavior
In addition to added security, upgrading to new payment technology opens up a door to greater customer insights, improved consumer engagement and enables merchants to grow revenue by providing customers with receipts, rewards, points and coupons. By collecting marketing data at the point of sale a business can save on that data that they only dreamed of buying.
Investment Outweighs the Cost
New technology does have upfront costs, but merchants need to think about it as an investment that will grow top-line revenue. Beware of providers offering free hardware. Business can benefit by doing some research on the actual cost of the hardware.
By increasing security, merchants are further enabling mobile and emerging technologies, which will make shopping easier.
Customers will also be more confident in using their cards.
As an added bonus to merchants, most EMV-enabled POS equipment will include contactless technology, allowing merchants to accept contactless and mobile payments. This will result in a quicker check-out experience so merchants can handle more transactions.
Faster customer checkout.
The best system for is the one that makes the merchant as efficient and profitable as possible, as well as improves the customer checkout experience.
Retail climate is competitive, merchants have two choices:
Do nothing or embrace the fact that payments are changing. Transitions from old systems to new ones require work and risk, but merchants who use modern technology are investing in the future and will certainly outperform those who choose to do nothing.
Posted in Best Practices for Merchants, EMV EuroPay MasterCard Visa, Mobile Payments, Near Field Communication, Point of Sale Tagged with: American credit card, card, card present, chip, Chip and PIN, contactless technology, credit, data, debit card, digital payments, Digital wallets, EMV, EMV compliant, EMV EuroPay MasterCard Visa, merchants, Mobile Payments, payment innovations, payment methods, payment technology, payments, point of sale, POS, provider's, smartphone, tablet, token, tokenization, transaction
July 17th, 2015 by Elma Jane
Turn Around Strip Down
There was a bit of confusion at a supermarket. When this senior was ready to pay for his groceries, the cashier said, Strip Down facing me.
Making a mental note to complain about excessive security running amok, the senior did just as the lady cashier had instructed.
When the hysterical shrieking and alarms finally subsided, he found out that the lady cashier was referring to his credit card, to turn around the card, strip down and swipe it.
The senior have been asked to shop elsewhere in the future.
Posted in Best Practices for Merchants Tagged with: card, credit card, swipe
June 25th, 2015 by Elma Jane
A product or service using a credit card or debit card should be efficient, fast and most importantly safe. There are a lot of regulations in place to make sure that the processing of payments using a card is safe and secure. One of the way is the EMV (Europay, MasterCard and Visa) technology, where payment cards used in an ATM and POS Terminals have been embedded with microchips. This form of payment technology has long been in use and is widely accepted in many regions such as Europe, Canada and Asia Pacific. The US, which is considered to be the largest number of plastic card users is one of the countries that have not yet fully optimized this otherwise global standard.
Advantages Of EMV – EMV embedded chip is a lot more secure than the traditional magnetic stripe, especially when it comes to face-to-face credit/debit card transactions. Credit card fraud is rampant, but using this embedded chip has added another layer of protection against consumer fraud. Once the card has been inserted into a terminal, the payment will then be authenticated and processed using the EMV network. The chip within the card is hard to duplicate.
What Does This Mean For Your Business? – You will create more credibility and garner more customers in the market place by utilizing this more safe and secure payment method. There will be increased in consumer confidence.
What Happens When You Don’t Upgrade? – There is a Liability Shift. Currently, If a payment processing transaction has been approved and it turns out to be fraud, it’s the card issuer loss. With the new rule, liability shifts to merchants who has not implemented the EMV technology. When fraud happens, the responsibility falls on the business owner who makes the transaction.
How To Prepare Your Business For EMV? – Upgrade your terminal. Contact National transaction and we’ll help you prepare your business for the EMV migration.
Upgrading your current payment processing system is easy with NTC.
Give Us A Call Now! 888-996-2273
Check our website http://nationaltransaction.com click Demos and Videos to learn more!
Posted in Best Practices for Merchants, Credit card Processing, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Point of Sale Tagged with: atm, card, chip, credit card, Credit card fraud, debit card, Debit Card transactions, EMV, EMV migration, EMV network, EuroPay, magnetic stripe, MasterCard and VISA, merchants, microchips, payment, payment cards, payment processing, payment technology, payments, POS terminals, terminal
May 19th, 2015 by Elma Jane
We’re now nearly midway through 2015, and payment security still remains a topic that stirs up great concern and confusion. While there is seemingly unanimous agreement on the need for heightened security, there’s uncertainty about those who are tasked with actually implementing it. Let’s dig deeper into EMV, P2PE and tokenization. How each will play a part in the next generation of securing payments, and how without properly working together they might just fall short.
Europay, MasterCard, and Visa (EMV) – A powerful guard against credit card skimming. EMV also uses cryptography to create dynamic data for every transaction and relies on an integrated chip embedded into the card.
Downside: For Independent Software Vendor (ISVs), the biggest downside of EMV is the complexity of creating an EMV solution. ISVs interested in certifying PINpads with a few processors face up to 22 months of costly work, and because there are a large number of pending certifications, processors will be backed up over the next few years.
It’s not impossible for an ISV to build EMV solutions in-house, but it’s difficult and unnecessary when there are plug-and-play EMV solutions available. These solutions include pre-packaged and pre-certified APIs that remove most of the need for research, the complexity and the burden of time and cost.
Point to Point Encryption (P2PE) – Secures devices, apps and processes using encrypted data with cryptographic keys only known to the payment company or gateway from the earliest point of the transaction, from tech-savvy criminals, jumping at their chance to intercept POS systems and scrape the memory from Windows machines.
How does a key get into card reader? Through an algorithm called derived unique key per transaction (DUKPT), or “duck putt.” DUKPT generates a base key that’s shared with device manufacturers securely, where output cardholder data is rendered differently each time a card is swiped, making it impossible to reverse engineer the card data. P2PE not only benefits the cardholders, but also the ISVs and merchants. PA-DSS certification was designed to address the problems created with cardholder data which is not encrypted.
Downside: P2PE isn’t cheap if an organization wants to do it in-house. The secure cryptographic device needed to manage the keys, Hardware Security Module (HSM), can cost $30-40,000 but when it’s built out, that total cost can jump to $100,000.
TOKENIZATION – The best way to protect cardholder data when it’s stored is using tokenization, a process which the PCI Security Standards Council describes as one where the primary account number is replaced with a surrogate value a token. For merchants dealing with recurring billing, future payments, loyalty programs and more, tokenization is critical.
Downside: Tokenization doesn’t prevent malware that’s remotely installed on POS devices. It’s possible, as seen with recent retail card breaches, for data to be stolen before it is tokenized. That’s why it’s essential to group tokenization together with P2PE and EMV to offer optimal security.
Posted in Best Practices for Merchants, Credit Card Security, EMV EuroPay MasterCard Visa, Payment Card Industry PCI Security, Visa MasterCard American Express Tagged with: (POS) systems, account number, billing, card, card breaches, card reader, cardholder, cardholder data, chip, credit card, data, DSS, EMV, EuroPay, gateway, Independent Software Vendor, ISVs, MasterCard, merchants, p2pe, payment company, payment security, payments, PCI, PINpads, point-to-point encryption, POS devices, processors, Security, security standards council, token, tokenization, transaction, visa
April 27th, 2015 by Elma Jane
I was shopping in Kmart and didn’t understand why my Credit Card transaction was declined. My card is EMV and Kmart is EMV, but the Kmart system did not forced the transaction to run as EMV so, Citibank declined it. Kmart can loose a $600 sale can your small business afford it? If you think hiring a professional is expensive try an amatuer…
A lot of stores, specially big chain stores, have EMV capable terminals, but they haven’t turned them on yet and still force you to swipe. Some think, migration is just getting a new terminal and asking their acquirer to enable EMV on their account. Its not only about the liability shift, and the EMV equipment, It’s the lack of information for the Merchants.
There has to be training and orientation that merchants will need to invest into for their employees. As well as changing our mentality that we all need to be prepared for this upcoming transition….as both consumers and business owners.
The issuing banks can, and are starting to decline transactions when a merchant CAN use EMV but do not. EMV is coming October 2015 and if you are not ready you may loose sales, and will loose when a fraudulent card walks in your business.
Posted in Best Practices for Merchants, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Visa MasterCard American Express Tagged with: banks, card, consumers, credit card transaction, credit-card, EMV, Merchant's, swipe, terminals
April 21st, 2015 by Elma Jane
An advanced strain of malware called “Punkey,” is capable of attacking Windows point of sale terminals, stealing cardholder data and upgrading itself while hiding in plain sight.
Researchers from Security vendor Trustwave discovered the new strain. The investigation found compromised payment card information and more than 75 infected, and active, Internet Protocol addresses for Windows POS terminals.
Punkey poses a unique threat to payment networks, particularly because it also can download updates for itself.
If the malware author has a new feature it wants to add or updates to get rid of bugs, it actually pushes the malware down from the command and control server, revealed by Trustwave’s SpiderLabs research center. Punkey operates like a typical Botnet.
The malware hides inside of the Explorer process, which exists on every Windows device and manages the opening of individual program windows. Punkey scans other processes on the terminal to find cardholder data, which it sends to the control server.
The malware performs key logging, capturing 200 keystrokes at a time. It sends the information back to its server to store passwords and other private information.
A year ago, security vendors warned retailers against using Windows XP at the point of sale, since Microsoft stopped supporting Windows XP security patches. However, even Punkey is not attacking Windows due to any vulnerability in the systems, so even merchants with newer versions of Windows are at risk.
Punkey just runs like any Windows binary would. Even if the system is upgraded or a new system is put in place, criminals are still getting malware on the POS in other ways.
Many retailers use remote desktop support software, which fraudsters take advantage of, they steal a password and install malware like a technician would install any software.
While Punkey represents a more sophisticated POS malware than Trustwave has seen previously, merchants can still protect themselves through attention to basic security best practices.
Merchants should update antivirus and firewall protections, monitor the remote access software, establish two-factor authentication and check network activity daily for anything out of the ordinary. Unfortunately, many organizations have neither the expertise nor the manpower to perform these tasks.
Posted in Best Practices for Merchants, Credit card Processing, Credit Card Reader Terminal, Credit Card Security, Mobile Point of Sale, Payment Card Industry PCI Security, Point of Sale Tagged with: card, cardholder, cardholder data, data, Malware, Merchant's, payment, payment networks, point of sale, POS terminals, retailers, terminals
April 13th, 2015 by Elma Jane
With only six months to go before the EMV chip-card liability shift takes effect, many U.S. merchants are not yet aware of the EMV migration.
When the Oct. 1 liability shift takes hold, merchants not accepting the new chip-card technology will become liable for any losses resulting from payment card fraud at the point of sale. Some merchants have stated that they would rather trust their existing security measures than pay for the upgrade to EMV, but others still need to educate themselves on the benefits and drawbacks of EMV – and it’s not even clear how many are out of the loop.
The challenge is that no one really knows about the level of EMV readiness because there is no single, common way to reach all of the merchants of all different levels and sizes at the same time.
Instead, various organizations are picking bits and pieces of the market they can reach and do everything they can to inform and help merchants to determine if they are moving toward chip-based technology or not.
EMV cards improve security at the point of sale by including technology that makes them resistant to counterfeiting. They can also be used with a PIN to address stolen card fraud. Though the card networks set an October deadline for conversion to EMV technology, it is not a mandate; companies will still be able to handle credit card transactions even if they do not have EMV technology in place.
And even the merchants that have the right technology installed may not be using it properly. During the EMV preparedness process, it has become apparent that installed EMV terminals had not been turned on or otherwise were not fully capable of accepting EMV transactions.
The confusion extends to the banks as well. Not all issuers will be ready for EMV, and some have outright stated that they do not think it will be possible to meet this year’s deadline.
In a move designed to get more small-business merchants on board with EMV, Visa Inc. introduced a 20-city small business chip education tour last month.
The real measurement of the implementation will be in transaction volumes, or actual chip-on-chip transactions.
Even though the liability shift is just six months away, still really early to make a determination on all of this.
Posted in Best Practices for Merchants, Credit Card Security, EMV EuroPay MasterCard Visa, Point of Sale, Visa MasterCard American Express Tagged with: card, chip card, EMV, emv cards, EMV terminals, EMV transactions, fraud, Merchant's, payment, point of sale, visa
October 13th, 2014 by Elma Jane
Non-cash payments volumes are expected to increase by nearly 10% percent to reach 366 billion transactions in 2013, fueled by strong growth in developing markets and mobile payments.
Overall, more than half of global non-cash payment growth comes from developing countries despite them only making up one quarter of the market size at 93 billion transactions. China remains a relatively underdeveloped market for non-cash transactions but its population and growth rate suggest in certain conditions that it could soon outstrip the US and Euro-zone within the next five years.
China is one to watch over the coming years, with the report showing that if growth rates remain at the current high level, it could become the largest market for non-cash transactions within just five years. These soaring growth rates in key markets put pressure on the global payments arena to innovate to meet rapidly increasing consumer demand.
Increased use of tablets and smartphones is creating a convergence of e- and m- payments, posing new challenges for Payments Services Providers (PSPs). In 2015, m-payments are projected to grow at 60.8% while e-payments growth is forecast to decelerate to 15.9% annually over the next year, as more people use mobile devices to make payments.
This trend is adding to the pressure on PSPs to modernize their payments processing infrastructures, ideally based around a single integrated payments platform for corporate and retail payments and a central hub.
The growth of the industry coupled with the fast pace of new regulation requires flexibility from PSPs to adapt, initiatives such as real-time payments, pressure on card interchange fees and improved payments governance as examples of cascading regulation.
Posted in Best Practices for Merchants Tagged with: card, card interchange fees, consumer, e-payments, global payments, m-payments, Mobile Devices, Mobile Payments, Non-cash payments, payments platform, payments processing, Payments Services Providers, psps, real-time payments, retail payments, Smartphones, tablets, transactions
October 1st, 2014 by Elma Jane
Approximately $350 billion in housing rent is written out on checks or given in cash annually and until now more than 90 million renters in the U.S. didn’t have an option to use their credit or debit card to pay their rent. RadPad wants to be that option. The service works by allowing users to sign up and link their debit or credit card to their account, then asks for the Landlords mailing address and email, which presumably allows to mail the check to the Landlord. By saving the payments to the customers RadPad profile, Renters Can conceivably improve their credit score. Moreover, it allows roommates or others who split rent to pay communally. They can get both terms to go mainstream by letting people pay their rent by phone.
Posted in Best Practices for Merchants, Mobile Payments Tagged with: card, cash, checks, credit, credit score, customers, debit, debit card, email, housing rent, payments, phone, renters
September 22nd, 2014 by Elma Jane
Consumers know how hard it is to obtain a credit card, if your credit score isn’t up to par. A bad credit score can prevent you from getting credit and make it hard to purchase your day to day necessities. People with poor credit don’t know their options. There are a number of ways to get a credit card if you have a poor credit score. There will likely be road blocks and limitations in your search. You won’t have the same options available as someone with pristine credit. But you will be able to get a line of credit if you look in the right place.
COSIGNED CREDIT CARDS If you get a cosigner, you will be able to obtain a card that would not be available to you otherwise. The cosigner has to have good credit, and they are responsible for your debt if you can’t pay. Make sure your cosigner fully recognizes their obligations and what will happen if you are unable to pay.
GIVE AN EXPLANATION FOR POOR CREDIT Explain the circumstances behind your poor credit. You can add a 100-word statement to your credit report such as the loss of a job. If you can tell your story and convince creditors you are on the road to increasing your credit score, they may believe you are more likely to pay back your debts. Divorce and illness are two other instances where individuals may see a drop in their credit score. Make sure whatever you list is true.
IMPROVE YOUR CREDIT One of the most difficult options. Poor credit can seem extremely hard to repair. But there are choices, it is just a process that will take a significant period of time. If you have poor credit, you can open bank accounts and pay off your loans and credit cards on time. If you pay off your debt in a timely manner, your credit score will improve over time and you will gain access to more credit card options.
RETAIL STORE CARDS Retail stores often have store credit cards they offer customers. Retail stores are generally more willing to approve applicants without a stellar credit score. But these cards usually come with extremely high interest rates and relatively low credit limits, so make sure you fully understand the terms of the card before applying.
SECURED CREDIT CARDS You deposit some money into an account, and then a creditor will provide you with a line of credit equal to your deposit. It is essentially a down payment, and if you don’t pay your credit card bill, your creditor is entitled to the money in the account. This might not sound like a favorable position, but remember that secured credit cards can be used as a valuable tool to rebuild your credit. Make sure the card you apply for reports to a credit reporting agency. This will help you start building a credit history. SELECT A CREDIT
CARD DESIGNED FOR THOSE WITH POOR CREDIT There are a number of credit cards offered by Visa and MasterCard designed for people with poor credit. These cards have low limits, a significant number of fees and high interest rates. But for some people, it may be their best option. Talk to your bank’s administrators or with your current credit card company to see if they offer a credit card that fits your personal needs.
SUBPRIME CREDIT CARDS Another option for those with poor credit, but they are ripe with fees that many people who are already short on cash may not be able to handle. Interest rates can be dangerously high for those with poor credit, so beware of these cards. They are often a last resort for individuals who need access to credit. However, like secured credit cards, they can be used to rebuild credit. Make sure you read the fine print and understand the applicable fees before you apply for a subprime credit card. Again, make sure the card reports to a credit reporting agency so you start building a credit history. Finding a line of credit doesn’t have to be a difficult endeavor. If you know what you are looking for, you can find a line of credit that fits your personal needs without breaking the bank. There are limitations, as well as pros and cons, to many of the forms of credit available to those with poor credit scores, such as secured credit cards or subprime credit cards. But those options do give people choices they otherwise may not have, and they help you build credit, so that eventually you will have a greater number of options.
Posted in Best Practices for Merchants Tagged with: account, applicants, card, consumers, COSIGNED CREDIT CARDS, credit, credit card bill, credit history, credit limits, credit report, credit score, credit-card, creditor, customers, deposit, down payment, good credit, interest rates, low credit limits, MasterCard, payment, poor credit, RETAIL STORE CARDS, retail stores, SECURED CREDIT CARDS, store credit cards, SUBPRIME CREDIT CARDS, visa, Visa and MasterCard
