August 8th, 2014 by Elma Jane
Many professionals and business owners go about networking and building business relationships the wrong way. Passing out business cards and blindly pitching things or asking for favors from people you met only once is frustrating, impersonal and ineffective. If you’re guilty of doing just that, it’s time to build a better network of business contacts. One of the biggest mistakes professionals make in business relationships is reaching out to contacts only when they need something. So, how do you build maintain better business relationships?
Check out the following:
Ask for favors the right way
When reaching out to a business connection,it’s important to make it personal. Be sure to tell them why you’re coming to them specifically. For example, a statement like, I understand that you know a lot about this topic, and I was wondering if you can help me, can work well because people like to be recognized for their expertise and knowledge and are more likely to help you if you do so.
Get into a habit
Really successful salespeople train themselves to get in a habit of connecting and contacting people who don’t have an immediate need. Be a really good curator of content. Prioritize people and relationships based on your last date of contact. Social media makes the whole process much easier and quicker, so follow your contacts on Twitter and LinkedIn. A short comment can really go a long way and people appreciate it because it gives them an opportunityto engage.
Give people an out
Beyond telling a business connection what you’re asking for and why you’re specifically reaching out to them, it’s important to offer them an out, too. Giving them that out, rather than implying it, disarms people and gives them comfort. In other words, don’t be overly demanding, and give them a chance to pass the buck to someone else. Pressuring someone to respond or follow through with a favor won’t get you anywhere.
Reciprocate
One of the most frustrating things for sales people is dead silence. In other words, when you reach out to a contact and don’t get a response. This is likely because you don’t have the appropriate request at the appropriate time. Even if you don’t have the time to respond to something or deal with a request right away, make sure you find some way to reciprocate. It’s important that whether you’re a giver or a receiver in a particular instance that you remember what it’s like to be on the other side. Get back to thinking about it regularly, rather than thinking about it when you need something.
Posted in nationaltransaction.com Tagged with: cards, linkedin, networking, social media, twitter
June 9th, 2014 by Elma Jane
Some American banks and financial institutions, like JPMorgan Chase, American Express and Citi, have already issued credit cards with new security technology. Other banks will do so by the end of the year. Often referred to as E.M.V. (short for Europay, MasterCard and Visa) or chip-and-PIN, these new cards use a combination of an embedded microchip and a personal numeric code to authorize payment transactions. Depending on the card issuer, some cards may have the chip but require just the old-fashioned signature instead of a PIN.
Most traditional credit cards in the United States today use a magnetic strip and a customer signature to seal a deal. The information embedded in the stripe can be easily cloned, however, and signatures can be forged. The chips in the newer E.M.V. cards which encode account information when transferring it to the merchant are harder to duplicate. The PIN must be entered for each charge, which helps make the cards more secure for in-person purchases. The cards are not infallible, though, criminals have still found ways to steal PINs and make fraudulent online purchases.
With new types of credit cards come new payment terminals, and many retailers must upgrade their equipment to make it compatible with E.M.V. cards. Instead of a slot to swipe the strip, the new credit card terminals typically need a chip reader. Most merchants will probably have the new equipment in place by October 2015, when new rules about fraud liability kick in. Under these rules, the bank or the merchant could be held accountable for any fraudulent charges if one of them has not upgraded to the new system. The party with the weaker security measures must pay.
Posted in Best Practices for Merchants, Credit card Processing, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Visa MasterCard American Express Tagged with: account information, American banks, American Express, card issuer, cards, chip, Chip and PIN, chip reader, Citi, credit card terminals, credit cards, E.M.V., embedded microchip, EuroPay, financial institutions, fraud liability, JPMorgan Chase, magnetic strip, MasterCard, merchant, numeric code, payment terminals, payment transactions, PIN, Security, visa
May 30th, 2014 by Elma Jane
Southwest Airlines is now accepting mobile boarding passes at 28 total U.S. airport locations, its newest convenience feature that enables fliers to pass security and board an aircraft simply by waving their mobile device.
Following a tiered rollout from last year, the paperless boarding system requires minimal user action. Passengers check in via the Southwest mobile site or branded app and choose to view their boarding pass. The image will open in a new browser and can be saved to a device’s photo gallery upon request.
Mobile apps are critical touch points in the customer journey. Native and hybrid apps are continuing to dramatically increase the ability to deploy and optimize digital strategy. If you’re customizing the experience on mobile Web only, you’re missing a huge opportunity.
Long awaited arrival
New airline initiatives are offering a level of customer service that has never before been possible, and is transforming the experience of traveling to create a new barometer on which carriers will be judged.
Southwest offers two ways to attain an e-boarding pass: have one sent directly to a mobile device though electronic mail or text message when checking in online, or use the airline’s app to check in and have the pass appear with the option to save a replica to the photo gallery. When ready for boarding, passengers present their screen at both security checkpoints and gate entrance to be scanned by staff. In addition to mobile boarding pass support, the app also now includes upcoming trip cards that display flight information such as boarding position, gate location and access to flight tools such mobile check-in from the home screen.
IT takes flight
An industry wide Airline IT Trends Survey shows that more than 90 percent of airlines are increasing their investment in mobile capabilities to ease the hassles of getting through the airport and improve the in-flight experience. American, Delta, Continental and United are the biggest adopters of e-boarding support, offering the service from at least 75 airports. Mobile boarding passes are the preferred method for frequent fliers, as business execs and the like are constantly engaged with their handhelds. Paper passes also become more likely to be lost or wrinkled.
Another advantage of the electronic offering is that some travelers may not have access to a printer, and so a mobile boarding pass relieves the frustration of waiting on line at a kiosk. Of course there are also obvious drawbacks that may hinder the proposed convenience factor, one being that a mobile device may malfunction or run out of battery, resulting in a delayed trip or even a missed flight.
Mobile passes may also present a challenge if multiple people are traveling under one reservation. U.S. Airways and Continental restrict the service to one person per reservation. Other airliners allow each group member to check in line and have a separate pass sent to appropriate phones. While certain cons defeat the purpose of going mobile for efficiency reasons, the benefits offer peace of mind as airline carriers continue to improve the technology.
The option helps deliver more personalized and relevant experiences to on-the-go consumers leveraging a unified customer profile to collect, own and act on data not only on mobile apps, but also across kiosks and other platforms. This approach to mobile apps uniquely sets marketers free in terms of customization and delivery of the experience, and has delivered great results.
Posted in Smartphone Tagged with: airline carriers, airports, American, app, boarding pass, cards, carriers, consumers, Continental, customer service, data, Delta, digital, e-boarding pass, electronic mail, hybrid apps, mobile, Mobile Apps, mobile boarding, mobile device, Mobile passes, mobile site, mobile Web, phones, platforms, Security, technology, tools, U.S. Airways and Continental
May 23rd, 2014 by Elma Jane
State senate in California is advancing a bill SB 1351, mandates April 1, 2016, that would require California-based bankcard issuers and retailers to adopt Europay/MasterCard/Visa (EMV) chip card technology. SB 1351 bill is introduced March of 2014, passed out of committee on May 6 and may be voted on by the full senate as early as tomorrow, May 22nd.
Additionally, the bill specifies that any contracts entered into by financial institutions and card brands on or after Jan. 1, 2015, would have to include the provision that any new or replacement cards issued after April 1, 2016, be EMV compliant. The rationale for the bill comes from oft-cited evidence that EMV cards substantially reduce fraud.
In April 2014, Sen. Hill stated, My legislation holds all stakeholders accountable to protect consumers from scam artists who use fake cards to game the system.
The Electronic Transactions Association, however, does not see the issue the same way. Passing a single state technology standard will open the floodgate to additional state responses and create an expensive, unsafe and inefficient myriad of technology standards, the ETA said. The ETA is urging payment professionals in California to contact their legislators and let their opinions be heard.
The bill initially mandated Oct. 1, 2015, as the deadline for EMV implementation, which is the date set by Visa Inc. and MasterCard Worldwide for retailers to be EMV complaint or face potential fines in case of fraud. The bill also makes exceptions for small retailers and convenience stores/gas stations; they have until Oct. 1, 2017, to transition to EMV.
Posted in Best Practices for Merchants, Credit card Processing, EMV EuroPay MasterCard Visa Tagged with: bankcard, card brands, card technology, cards, chip, consumers, Electronic Transactions Association, EMV, EMV compliant, EMV implementation, ETA, Europay/MasterCard/Visa, fake cards, financial institutions, fraud, MasterCard, payment professionals, retailers, scam, small retailers, technology standards, Visa Inc.
December 5th, 2013 by Elma Jane
Recently, Consumer Reports reviewed 26 different prepaid cards and evaluated them based on different factors. The cards Consumer Reports considered to be the best scored well in each of these four factors:
- Clarity of Fees — How well the fees are disclosed.
- Convenience — Availability of in-network ATMs, bill pay features and how widely the card network brand is accepted.
- Safety — Whether funds are protected with FDIC deposit insurance.
- Value — How much they cost to use.
This is the first time Consumer Reports has evaluated and ranked prepaid cards, revealing a shift in the market for prepaid. As prepaid cards continue to grow in popularity, consumers are going to become savvier about which prepaid cards they purchase. Consider taking a closer look at this Consumer Report to determine how your financial institution’s (FI’s) prepaid offering measures up.
Highest ranked cards are those like the ATIRA suite of prepaid cards TMG’s clients issue. They have fewer fees and make it easier for consumers to avoid them, carry FDIC insurance for each cardholder, offer features comparable to traditional checking accounts and do a better job of disclosing fees.
Not surprisingly, the worst prepaid cards reviewed scored poorly in at least one, and sometimes several, of the above categories. All of the lowest ranked cards have high, unavoidable fees, including activation and monthly fees. Additionally, the lower scoring cards fail to make their fees clear and easy for consumers to access and understand.
Specifically, the report found some prepaid cards fail to provide clear explanations of how to use features such as electronic payments, text alerts and mobile remote deposit capture, and the fees that may be charged for them. Further, while all of the cards reviewed claim to offer some form of protection for consumers, the report found in these policies are often not clearly defined.
Consumer Reports also found it problematic that although issuers provide safeguards voluntarily, they can cancel them at any time. Additionally, according to the report, fee information is often hard to find and difficult to understand. The report states this problem is compounded by the lack of consistency with fee names and descriptions” from card to card, making it challenging for consumers to compare fees and costs. Consumer Reports also found that prepaid cards offered by some of the big banks are not necessarily less expensive than other prepaid cards. Also, these big bank offerings may be less attractive to consumers because they often don’t provide the option of making both electronic payments and payment by paper check.
Posted in Credit card Processing, Financial Services Tagged with: accounts, activation, ATMs, banks, bill pay, card network, cardholder, cards, costs, deposit, electronic payments, fees, financial institution, In-network, insurance, mobile remote deposit capture, monthly fees, paper check, prepaid, text alerts
November 12th, 2013 by Elma Jane
Since Medical Transcriptions is one of the product and services by National Transaction Corporation under National Transcription Corporation I just want to share this topic.
The abuse of the medical credit card system is growing by the day because many doctors are making these cards appear like an in-house payment program. Most patients are inclined to pay their doctor for their services directly, but they are more hesitant when a credit card is involved. Some medical professionals are masking the true source of their lending services and thus putting their clients at risk.
An example of this form of abuse can be seen by a company called CareCredit. Nearly 90% of New Yorkers in the CareCredit program opted for a program with no interest if the amount was paid in full. A quarter of them ended up paying 26.99% interest on their accounts instead. CareCredit has more than seven million cardholders nationwide, and it is currently the defendant in a variety of civil lawsuits.
If you are offered a chance to take to a credit card to cover your medical expenses, you should fully research the card before signing on the dotted line. Fully understand the terms of the card before agreeing to anything so you don’t end up in heavy debt.
Medical credit cards are designed to help people pay for procedures they may not be able to afford on their own. These cards give patients a chance to undergo the procedures their insurance may not pay for, as well as giving the doctor the opportunity to get their money right away.
While this may seem like a great setup, most patients are pressured into getting medical credit cards without knowing the excessive costs sometimes associated with them. They can fall into a debt trap very quickly.
Posted in Credit card Processing, Electronic Payments, Medical Healthcare Tagged with: amount, cards, clients, credit-card, debt, doctors, heavy debt, interest, lending, medical transcriptions, money, paid, patients, payment, procedures, professionals, risk, services, signing, system, terms
November 7th, 2013 by Elma Jane
Android 4.4 introduces an additional method of card emulation that does not involve a secure element, called host-based card emulation. This allows any Android application to emulate a card and talk directly to the NFC reader. This document describes how host-based card emulation (HCE) works on Android and how you can develop an app that emulates an NFC card using this technique.
Many Android-powered devices that offer NFC functionality already support NFC card emulation. In most cases, the card is emulated by a separate chip in the device, called a secure element. Many SIM cards provided by wireless carriers also contain a secure element.
Card Emulation with a Secure Element
The secure element itself performs the communication with the NFC terminal, and no Android application is involved in the transaction at all. After the transaction is complete, an Android application can query the secure element directly for the transaction status and notify the user.
When NFC card emulation is provided using a secure element, the card to be emulated is provisioned into the secure element on the device through an Android application. Then, when the user holds the device over an NFC terminal, the NFC controller in the device routes all data from the reader directly to the secure element.
Host-based Card Emulation
The NFC standards offer support for many different protocols, and there are different types of cards that can be emulated. When an NFC card is emulated using host-based card emulation, the data is routed to the host CPU on which Android applications are running directly, instead of routing the NFC protocol frames to a secure element.
Android 4.4 supports several protocols that are common in the market today. Many existing contactless cards are already based on these protocols, such as contactless payment cards. These protocols are also supported by many NFC readers in the market today, including Android NFC devices functioning as readers themselves. This allows you to build and deploy an end-to-end NFC solution around HCE using only Android-powered devices.
Posted in Electronic Payments, Mobile Payments, Near Field Communication, Smartphone Tagged with: 4.4, Android, app, card, cards, communication, contactless, controller, cpu, data, emulation, HCE, host, nfc, notify, payments, protocols, query, reader, routes, secure element, sim, status, terminal
October 14th, 2013 by Elma Jane
First what is a Merchant Account? It is a type of bank account that allows businesses to accept payments by payment cards, typically debit or credit cards. A merchant account is established under an agreement between an acceptor and a merchant acquiring bank for the settlement of payment card transactions. In some cases a payment processor, independent sales organization (ISO), or member service provider (MSP) is also a party to the merchant agreement. Whether a merchant enters into a merchant agreement directly with an acquiring bank or through an aggregator such as PayPal, the agreement contractually binds the merchant to obey the operating regulations established by the card associations.
Merchant Account comes in 2 Basic Types – Aggregated Accounts and Dedicated Accounts.
Aggregated Merchant Account – such as those provide by PayPal that use a single merchant account to provide credit card processing for an entire portfolio of companies.
Dedicated Merchant Account – are provisioned specifically for your business.
Each has its Advantages and Disadvantages.
4 Key Points to Consider when deciding which type is the most advantageous for your small business.
1. Creditworthiness: To obtain a dedicated credit card processing merchant account your business will need to go through comprehensive underwriting. If you’re in a difficult to underwrite industry or if your business is very new and if it has a less than stellar credit history then an aggregated merchant account is the best choice. You still need to provide information about your business, underwriting for aggregated accounts is typically far less rigorous than for dedicated merchant accounts.
2. Funds Control: With an aggregated merchant account, transaction proceeds go to the service provider and are then deposited to your bank account at the provider’s discretion. There are no industry standards or rules that govern how an aggregated merchant account provider handles or disburses your money. The provider makes the rules, and can change them at will, so if you choose an aggregated merchant pay very close attention to the contract terms and any changes made to them. With a dedicated merchant account, transaction proceeds, less processing fees, are deposited directly into your business account. While the merchant account provider can correct errors, react to potential fraud and debit your account for customer “chargeback” claims. This must all be done based on industry-standard credit card processing rules.
3. Neighborhood: With an aggregated account, you’ll have no idea about the other companies processing transactions. If a good number of them engage in fraudulent activity, it is possible that the service provider’s processing account will be terminated and even honorable businesses like yours will lose credit card processing ability. If you do go with an aggregated account, it is very important to make sure that your provider is large enough to absorb fraud generated by a few bad apples.
If you’re using a small provider, try to get a list of the other business using the service and check them out to see if you want to live in the same neighborhood. With a dedicated merchant account the only company processing credit card transactions through it will be yours. You are in full control of keeping the account in good standing.
4. Speed: Getting a dedicated merchant account can take time. While there are some providers automating the process and providing same-day decisions. A typical application will take 48 hours to approve and additional time to integrate into a POS or electronic payment processing environment. Signing up for a credit card processing under an aggregated account service provider can usually be done in minutes, and it often comes with an online system that can have you actively processing payment within the hour.
Offering your customers the option to pay with a credit card is a great way to enhance revenue for your small business. Customers want the points associated with rewards cards, and they want to manage their own cash flow by floating balances or financing their purchases. Allowing them to use credit cards accomplishes both. So, give the customers what they want. If you don’t accept credit cards yet, now is a great time to start. Having made that decision, the next step is to obtain a merchant account for credit card processing.
The actual credit card processing rates you’ll be charged are a critically important factor as well. But as with most things, you get what you pay for. So don’t choose a low rate without also considering how the provider you select will impact your overall business.
For Merchant Account Services Please call National Transaction at 888-996-2273 or visit our website www.nationaltransaction.com to know more about our services.
Posted in Credit card Processing, Merchant Services Account Tagged with: account, accounts, acquiring, aggregator, card, cards, chargeback, credit, debit, electronic, environment, fees, financing, fraud, ISO, merchant, msp, payment, PayPal, POS, Processing, provider, transaction, underwriting
