February 17th, 2014 by Elma Jane
Facts about Chargeback
Merchants know chargebacks are bad, but many aren’t aware of simple facts that can help them better understand and guard against fraud accordingly.
Do you know which month is the worst for fraud charge backs?
which transaction amounts are the most likely to be disputed?
or which U.S. states are the biggest offenders?
If not, a Big Data fraud science firm – will help you prepare for a smoother 2014.
Facts you’ll learn:
The most common fraudulent chargeback amount.
The day of the week when chargebacks are most likely to occur.
The time of year charge backs are most likely to occur.
49% of all fraudulent chargebacks happen after 60 days or more from date of purchase.
$1,000 is the most common attempted unauthorized sales amount (followed by $2,500, $2,000, $1,500 and $5,000).
11% of all fraudulent transactions fall under the Merchant category “Code of 7299”.
Services. The word most often found in registered fictitious names for fraudulent merchant accounts is “Services”.
Wednesday Is the day of the week when the most chargebacks (19%) occur.
One-Third of all fraud chargebacks happen in the fall (September to November).
California Republic is the top state registered by fraudulent businesses, accounting for 14% of chargebacks the U.S. total.
Florida, Texas and New York round out the top four states with 12%, 9% and 7% respectively.
Posted in Best Practices for Merchants, Credit card Processing, Credit Card Security, Electronic Payments, Merchant Services Account, Payment Card Industry PCI Security Tagged with: big data, charge backs, chargeback, disputed, fraudulent businesses, fraudulent transactions, guard against fraud, merchant accounts, unauthorized sales
November 14th, 2013 by Elma Jane
Los Angeles-based company Verifi, providing antifraud and risk-management services recently secured a patent for its dispute-resolution technology that enables merchants to avoid chargebacks by turning them into refunds earlier in the process. According to the patent abstract, the patent covers “receiving, at the partner platform, an inquiry/dispute event notification,” and “refunding the transaction or canceling future or recurring charges associated with the transaction.”
Verifi noted in the patent application, consumers are increasingly contacting their issuing bank first in the case of a disputed credit or debit card charge, cutting the merchant out until later in the process. The patent in question, in addition to streamlining the process for issuers engaged in the dispute process, helps recurring merchants by removing cardholders from the recurring payment program during the resolution process so additional charges will not come into question until the original dispute is settled.
Posted in Best Practices for Merchants, Credit card Processing, Payment Card Industry PCI Security Tagged with: antifraud, cardholders, chargeback, consumers, dispute-resolution, disputed, inquiry/dispute, issuing, Merchant's, patent, payment, platform, process, receiving, recurring charges, refund, refunding, resulution, risk-management, Security, services, settled, transaction, verifi
