September 5th, 2017 by Elma Jane

It’s true that the travel agencies are high risk. This is because of the high chargebacks by travelers who fail to complete their trips or stays due to a variety of reasons. But, using the right merchant solutions can make a difference.

You want merchant solutions that help you to manage chargebacks, errant transactions, and terminal messages. Additionally, you should be able to integrate your software with services such as Sabre Red, Sabre, Trams or other accounting programs such as QuickBooks and Peachtree.

With NTC ePay, simply create a pay button for any dollar amount. Then send this digital link to your customers via email. The customer reviews the invoice details and enters their payment information to complete payment.

With this service, you avoid the complexities of integrating the software with your shopping cart, the point of sale, or accounting system.

For Electronic Payment Set Up Call Now! 888-996-227

Posted in Uncategorized Tagged with: , , , , , , ,

Risk
May 17th, 2016 by Elma Jane

Businesses run the risk of fraud, but some are more likely to be targeted than others.

Simply being aware that you are operating at a higher risk than normal and putting up your defenses can help you protect your business from online fraud.

By learning more about the types of online fraud, you could experience what to do if you expect a fraudulent transaction. You can also mitigate your risk, even if you sell high-risk items to high-risk customers.

 

 

 

Posted in Best Practices for Merchants, Travel Agency Agents Tagged with: , , , , ,

EMV
October 8th, 2015 by Elma Jane

Rules have changed in regards to swiping credit cards October 1st, 2015 with the EMV Liability Shift; which may not cause much concern for most consumers, but for merchants.

EMV compliance isn’t a legal requirement. However, if you’re a merchant that accepts credit cards in-person, then you need to find out whether you’re meeting the EMV Standard. The new rule for the liability shift applies October 1st, regardless of the size or type of business. 

What Is EMV Standard?

EMV stands for EuroPay, MasterCard, and Visa, the three companies that originally created the standard.

The EMV Shift is to provide enhanced security and prevent fraudulent activity with credit cards. Updated equipment is also necessary for processing the new computerized cards, and unfortunately, the responsibility of securing up-to-date hardware falls on the merchant.

Since card evolves more instead of cash in our society, fraud and data breaches is on the increase, and now a common occurrence. Adapting new technology is therefore necessary. A hassle for many merchants, but there are actually benefits from all parties involved in a credit card transaction.

Data shows that fraud decreases dramatically when EMV Standards are implemented In Europe. The region has experienced an 80% reduction in credit card fraud, while the USA has seen a 47% increase by NOT implementing EMV standards.

The new liability rules took effect on October 1st in the US, and any party that has not yet implemented EMV-compliant machines might now be liable for fraud committed with counterfeit chip cards. Note that this liability shift only applies to in-person transactions. Phone order and web order transactions will be dealt with as they always were.

For Merchants, it means you’ll eventually need to get new equipment for processing credit cards payments in-person (unless you’ve already done so not too long ago, as nearly all POS terminals sold in the USA nowadays are EMV compliant). For most business owners, it’s a good idea to implement the new system sooner rather than later.

Step to take as a Merchant Until you get your EMV equipment

  • Ask for an official ID from customers whose credit card you process.
  • Conduct some research to see which EMV system would be best for your business.
  • Start shopping around for new payment processing options that are EMV compliant. 

If you already have a machine that can process chip cards, you’re fully EMV-compliant.

If you don’t accept any in-person payments, then you’re all set.

If you do accept in-person payments and you do not have a chip card machine, chances are you’ll be fine for a little while. But those of you with a high risk of encountering a fake card (if you are a high-volume business with a large average ticket, for instance) should probably upgrade soon.

Fraudsters are going to be taking advantage of businesses that haven’t upgraded so it’s a great time to switch!

Check out NTC’s EMV/NFC Capable Terminal!  

 

Posted in Best Practices for Merchants, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Point of Sale Tagged with: , , , , , , , , , , , , ,

March 10th, 2015 by Elma Jane

If you can’t accept credit cards for your business, you are losing out on potential revenue. Most people don’t carry more than $20 in cash with them at a time, and people who use credit cards tend to spend more than their cash-carrying counterparts.

These days you can turn your smartphone or tablet into a credit card reader, but which service should you choose? What do you need to consider when deciding?

NTC is here to help you understand all the intricacies of taking credit card payments with your smartphone or credit card.

Credit card reader or Wedge are useful in a variety of industries and for businesses of all sizes. Arts and crafts business accepting credit card payments at conventions and other events. A pub that gives its servers credit card readers rather than having to pay for everything at the bar. POS systems with a mobile integration can swipe your card on the spot rather than taking credit cards over the phone when ordering delivery.

If you work in one of these fields it might be time to think about getting a wedge:

Arts and crafts vendors: Do you sell your wares at conventions, art shows, and other big events? You could be a book reseller, an artist, a jewelry maker, a clothing retailer, or even a makeup seller.

Food Service: Food trucks were among the earliest adopters of mobile card readers, but there is no shortage of restaurants that are using them now. There are companies both offer POS systems in addition to their mobile card readers, which is perfect for delivery services.

Service providers: If you don’t have a brick-and-mortar office or base of operation where customers visit you, or if you conduct your business in your customers’ homes (carpet cleaners, plumbers, lawn care, mobile dog groomers, exterminators, etc.), a credit card reader/wedge gives you flexibility as well as credibility, as well as added security.

 

Understanding the Costs of Accepting Credit Card Payments

In the traditional business model, to accept credit card payments you would have to set up a merchant account. A merchant account typically entails a detailed look at your credit history and business.

Credit card companies assess a small fee to merchants for processing payments. With merchant accounts and card readers, the cost is built in and deducted automatically, so you don’t have to worry about paying it yourself. With a merchant account, you typically get lower rates because of the decreased risk.

It’s not just the standard fees that you need to worry about when you want to accept credit card payments. There are costs hidden everywhere, so let’s address some of these issues:

Internet Availability                                                                                                                            Typically, smartphone and tablet card readers need some sort of Internet connectivity, via a cellular signal or Wi-Fi. Most smartphones these days are capable of becoming Wi-Fi hotspots, so you can create your own Wi-Fi. However, this option relies on your phone’s data plan. The more transactions you make, the more data you use.

Compatibility                                                                                                                                    You also need to make sure that your devices are compatible with the card reader. Check the list of compatible devices before you commit to one service over another.

Also note that you’re going to usually have to enable location services on your phone.

Card Compatibility, Manual Entry Fees, Location                                                                           There are card readers that seems to work best with a specific device. You’re typically going to pay more    for manually entering credit card numbers because of the greater risk – the card doesn’t have to physically    be present to complete the transaction.

Likewise, you’re usually going to pay more for accepting international cards, and you’re not always going to be able to accept payments outside the U.S.

Taxes and Tips                                                                                                                               Several mobile credit card readers will let you add sales tax to the base purchase without requiring you to calculate it, which is handy if you’re not fond of math or just want the transaction to go more quickly.

As an alternative, you can build the sales tax into the listed prices, which some of your customers might appreciate.

Finally, depending on your industry, you may want to check that the credit card reader you use allows your customers to add a tip.

Time to Get Your Money                                                                                                                   The final cost to consider for credit card readers is more of a convenience fee than anything — it’s the time before you can access your money.

If you’re in a high-risk industry or have a high volume of business, you are probably better off obtaining a merchant account and using one of their mobile solutions.

You’re also going to want to worry about refunds and chargebacks. If, for whatever reason, a consumer complains to his or her credit card company and there’s a chargeback.

 

Features to look For in Your Credit Card Reader                                                                      Features-wise, you can at least expect the basics to remain consistent across smartphone credit card readers: you can swipe cards, manually key them in, and issue receipts. It’s the little things that will ultimately set one service provider apart from the rest. Some of the things you may want to look out for include:

Record-Keeping for Cash and Checks                                                                                             Sure, you can manage your cash intake the old fashioned way and let your bank deal with checks. But some credit card readers, (which doesn’t actually require you to swipe cards, but more on that later) will let you create digital receipts for cash and check transactions as well.

POS Integration                                                                                                                              Depending on your needs, you might want to look for a service that has easy POS integration.

E-Commerce Integration                                                                                                                Likewise, look for easy integration with an online store, if you have one. Easy integration is ideal for centralizing your accounts.

 

Accounting Integration & More                                                                                                           Do you use an accounting service? If so, you might prefer the ability to transfer your data directly from your card swiping service to your accounting software. 

Invoicing                                                                                                                                              If you do custom orders, offer services, or provide goods to a business, you’re all too familiar with invoices. With some services, you can generate invoices through them and send them to clients via email. The biggest advantage to this is simply that you get your money quicker because there’s no need to cut a check and send it through snail mail.

Voids and Refunds                                                                                                                                It’s unfortunate, but you do need to make accommodations to process refunds and void transactions. Sometimes your finger slips on a key and you don’t notice until afterward, and sometimes the customer just changes their mind. Make sure that you understand how to use these features in whichever service you choose.

Card Reader Design                                                                                                                      Needless to say there is more than a bit of awkwardness trying to balance a phone with a 5.1-inch screen in your hand while also stabilizing the card reader while swiping the card. Especially when you’re working with limited table space. It’s worth looking at the card reader and the device it’s attached to and making sure that the design works for you.

Permissions for Multiple Users                                                                                                          Do you have several employees? The ability to give permissions to multiple users comes in handy here. With it, you can enable employees (or your friends) to accept payments without giving them full access to your account. This is great if you happen to have multiple booths at events, or if you send multiple employees out on location and each one needs to be able to accept payments.

Accepting credit card payments doesn’t have to be a terrifying prospect, even if you’re running just a small-time business. You can get a mobile credit card reader for free in many cases, and while you won’t pay the lower fees associated with traditional merchant accounts, the costs are still readily manageable. What you need to consider are the hidden costs — not necessarily in the service providers, but the ones that come from using a data connection, or requiring Wi-Fi. How soon you get your money should also be a top priority.

 

 

Posted in Best Practices for Merchants, Credit Card Reader Terminal, Mobile Payments, Mobile Point of Sale, Smartphone, smartSD Cards Tagged with: , , , , , , , , , , , , , ,

January 6th, 2014 by Elma Jane

It can be difficult for travel agencies to choose a merchant services provider. The credit card processing industry generally categorizes travel agents as a high risk business type due to the fact that most travel agency transactions take place long before the actual product or service is delivered to the customer. This leaves travel merchants open to chargebacks and other payment disputes, which are costly procedures that deter many merchant services providers from offering travel merchant accounts.

National Transaction Corporation is one of the travel merchant account providers and credit card processors to provide high risk merchant services for travel agents. Most providers are geared toward e-commerce business types, although some offer options for traditional travel credit card processing. National Transaction Corporation (nationaltransaction.com) is a Coral Springs, FL-based, NTC’s member bank is US Bank Minneapolis, MN; that offers high risk travel agent merchant accounts. NTC’s credit card processing, no holds on funding, integration with Trams, Sabre, and ARC business solutions, and payment gateways for e-commerce travel merchants. National Transaction Corporation’s parent company Elavon, has a grade of “C” award. The Better Business Bureau (BBB) currently grants National Transaction Corporation an “A+” grade, citing only one complaint in the last three years.

Posted in Credit card Processing, e-commerce & m-commerce, Electronic Payments, Internet Payment Gateway, Merchant Services Account, Travel Agency Agents Tagged with: , , , , , , , , , , , , , ,