December 17th, 2015 by Elma Jane
Mobile Payments – It is bound to see more actions with tech giants Apple, Google and Samsung in mobile payment trends. We will also see new technologies like smartwatches, bracelets and rings that will give us the ability to provide payment options.
NFC – Near Field Communication, another familiar face among the payment trends. NFC, however, goes way beyond making payments using smartphones. These speed up POS payment processing quickly and easily without requiring a PIN or signature. While there are other POS payment methods, such as QR codes, NFC will come out on top. Merchants should ensure they have an overview of the current Point-of-Sale options and should, if needed, upgrade to the latest technology.
Security: Tokenization and biometric authentication will have a strong influence on the payment industry.
Tokenization – when applied to data security, is an extremely interesting method of securing credit card data. As the credit card numbers are substituted by tokens that has no value, then no harm can be done if tokens are stolen, which makes tokenization a secure process.
There are several new inventions when it comes to payment processing authentication such as password, PIN, and fingerprint methods. But they are weak so two-factor authentication is increasingly used to improve security.
Biometrics Authentication – like finger print scan, facial recognition, voice recognition, and pulse recognition are set to become increasingly significant. This will increase both security and convenience.
International E-Commerce – It’s important that merchants offer shoppers their preferred local payment method. Merchants who are looking for e-commerce success will need to create an international strategy. Merchants should also consider checking with their payment service providers. Providers know their way around to alternative payment methods.
Cash on the Retreat – Cashless Society? Some countries in Europe are certainly cutting down on the usage of cash. In Sweden, it is now almost impossible to use cash to pay for bus tickets. Acceptable payment methods include customer cards, credit cards, and payments via smartphone apps. Traditional cash-based bakeries no longer exist and instead, now display signs requesting that customers use cashless payment methods for even the smallest amounts. The situation in Denmark is similar; the government is currently debating whether or not to release smaller retailers from the obligation of having to accept cash as a payment method. Cash is on the retreat, and alternative payment methods are advancing. However, cash is still on the list.
Real-Time Payments (Instant Payments) – The European Central Bank (ECB) will bring instant payments strongly in the near future. Instant or real-time payments are a trend which will be with us for a long time to come.
Regulatory Changes – The first Payment Services Directive (PSD) from 2007 is still currently implemented domestically. After a tough two-year negotiation period, the EU has now, finally, agreed on a second payment services directive (PSD2). The European Banking Authority (EBA) is set to develop more detailed guidelines and regulatory standards for various industries. Payment industries should begin preparing themselves now for implementation, doing this will allow them to be ready for the appropriate steps necessary in 2016/2017.
Posted in Best Practices for Merchants, e-commerce & m-commerce, Near Field Communication, Point of Sale, Travel Agency Agents Tagged with: Apple, biometric, credit card, data security, e-commerce, google, merchants, Mobile Payments, Near Field Communication, nfc, payment industry, payment methods, payment options, payment processing, payment service providers, payment services, payment trends, payments, PIN, point of sale, POS, qr codes, real-time payments, Samsung, tokenization
November 17th, 2015 by Elma Jane
Within the payment processing industry, Merchant accounts are categorized according to how they process their transactions.
There are two primary merchant account categories:
Swiped (Card Present) and Keyed (Card-Not-Present).
Swiped or Card-Present Transactions: Are those in which both the card and the cardholder are present at the time the payment is processed, they physically swipe their customers credit card through a terminal or point-of-sale system.
The sub-categories within this group include:
Retail Merchants – Normally conduct their business in an actual storefront or office space. They primarily use counter-top terminals or Point-of-Sale systems. Restaurant Merchants – Requires a special set-up that allows for tips to be added to the final sale amount by settling the transaction with an adjusted price that will include the tip amount.
Wireless / Mobile Merchants – They use wireless terminals or mobile phones to run these transactions in Real-Time. Have the ability to accept credit cards transactions wherever they are located out on the road.
Hotel / Lodging Merchant – Will authorize a customer’s credit card for a certain sale amount.
Card-Present Transactions also include grocery stores, department stores, movie theaters, etc. Card acceptance settings where cardholders use unattended point-of-sale (POS) terminals, such as gas stations, are also defined as card-present transactions.
Keyed-In or Card-Not-Present Transactions: Whenever the transaction is completed and the cardholder (or his or her credit card) is not physically present to hand to the seller.
The sub-categories within this group include:
Mail Order / Telephone Order (MOTO) – The customers card information is gathered via over the phone, fax, email or internet and then manually key-entered into a terminal or payment gateway software. Once the transaction is approved and completed, the product is then shipped to the customer for delivery.
eCommerce / Internet – Conduct ALL of their business over the internet through a web site. So all credit card transactions are processed online via a payment gateway in real-time. The payment gateway is integrated into the web sites shopping cart. The cardholders card is charged instantly.
Travel Merchants is one example of Keyed or Card-Not-Present Transactions.
Start processing credit card payments today whether Swiped or Keyed.
Give us a call now at 888-996-2273 so more details!
Posted in Best Practices for Merchants, e-commerce & m-commerce, Mail Order Telephone Order, Mobile Payments, Mobile Point of Sale, Point of Sale, Smartphone, Travel Agency Agents Tagged with: Card Not Present transactions, card present, card-not-present, card-present transactions, cardholder, credit card, credit card payments, credit card transaction, ecommerce, keyed, Lodging Merchant, mail order, merchant accounts, merchants, mobile merchants, moto, payment gateway, payment processing, point of sale, POS terminals, Restaurant Merchants, Retail Merchants, shopping cart, swiped, telephone order, terminal, transactions, travel merchants
October 8th, 2015 by Elma Jane
Rules have changed in regards to swiping credit cards October 1st, 2015 with the EMV Liability Shift; which may not cause much concern for most consumers, but for merchants.
EMV compliance isn’t a legal requirement. However, if you’re a merchant that accepts credit cards in-person, then you need to find out whether you’re meeting the EMV Standard. The new rule for the liability shift applies October 1st, regardless of the size or type of business.
What Is EMV Standard?
EMV stands for EuroPay, MasterCard, and Visa, the three companies that originally created the standard.
The EMV Shift is to provide enhanced security and prevent fraudulent activity with credit cards. Updated equipment is also necessary for processing the new computerized cards, and unfortunately, the responsibility of securing up-to-date hardware falls on the merchant.
Since card evolves more instead of cash in our society, fraud and data breaches is on the increase, and now a common occurrence. Adapting new technology is therefore necessary. A hassle for many merchants, but there are actually benefits from all parties involved in a credit card transaction.
Data shows that fraud decreases dramatically when EMV Standards are implemented In Europe. The region has experienced an 80% reduction in credit card fraud, while the USA has seen a 47% increase by NOT implementing EMV standards.
The new liability rules took effect on October 1st in the US, and any party that has not yet implemented EMV-compliant machines might now be liable for fraud committed with counterfeit chip cards. Note that this liability shift only applies to in-person transactions. Phone order and web order transactions will be dealt with as they always were.
For Merchants, it means you’ll eventually need to get new equipment for processing credit cards payments in-person (unless you’ve already done so not too long ago, as nearly all POS terminals sold in the USA nowadays are EMV compliant). For most business owners, it’s a good idea to implement the new system sooner rather than later.
Step to take as a Merchant Until you get your EMV equipment
- Ask for an official ID from customers whose credit card you process.
- Conduct some research to see which EMV system would be best for your business.
- Start shopping around for new payment processing options that are EMV compliant.
If you already have a machine that can process chip cards, you’re fully EMV-compliant.
If you don’t accept any in-person payments, then you’re all set.
If you do accept in-person payments and you do not have a chip card machine, chances are you’ll be fine for a little while. But those of you with a high risk of encountering a fake card (if you are a high-volume business with a large average ticket, for instance) should probably upgrade soon.
Fraudsters are going to be taking advantage of businesses that haven’t upgraded so it’s a great time to switch!
Check out NTC’s EMV/NFC Capable Terminal!
Posted in Best Practices for Merchants, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Point of Sale Tagged with: chip cards, credit card transaction, credit cards, credit cards payments, EMV, EMV equipment, EuroPay, high risk, MasterCard, merchants, nfc, payment processing, POS terminals, visa
September 14th, 2015 by Elma Jane
The security rules for fraud liability of credit and debit cards will change in the United States, starting October 1, 2015.
The new security rules would prompt major plastic card brands like MasterCard and Visa to upgrade their magnetic stripe based cards to more modern and secure chip technology based cards.
Credit and debit card fraud amount in the U.S. reached around $11.27 billion, in 2012.
With the new rules, any financial institution and payment processing merchant who would not upgrade their cards to chip technology would be held responsible for any committed fraud with their cards instead of their customers. This new rule would effectively transfer the liability in case of a fraud from the consumer to the least secure card provider. The rule specifically says that liability will fall on the bank or retailer with the least secure technology.
If the bank has not given you a new chip card, and you use your magnetic swipe card and there’s resulting fraud, the bank will be responsible for that.
All merchants who do not offer payment terminals that support chip based cards would be held liable for any fraud committed on their premises as well, from October 1. The new rules say that if the card is chip based and the merchants fail to offer a chip based terminal, and a fraud is committed, they would be held liable instead of the card holder.
With chip based cards, the customer would need to insert their card inside a chip enabled payment terminal while making a purchase. Then, they need to confirm the amount and enter a private pin to verify their identity. The customer would also sign for the purchase like using a regular magnetic card.
Besides MasterCard, Visa has already rolled out the new chip based terminals in the U.S. under its Zero Liability Policy.
The chip based cards are more secure compared to the old magnetic technology. That is one of the reasons why the new rules are promoting the chip based technology over the 55 years old magnetic cards.
Not all merchants have to replace their old magnetic terminals and it is still an optional decision, but industry analysts think that the shift of liability in case of fraud from consumers to financial institutions and merchants would likely prompt them to start using chip based technology.
Posted in Best Practices for Merchants, Credit Card Security Tagged with: bank, card holder, card provider, chip card, debit cards, magnetic swipe, magnetic terminals, merchants, payment processing, payment terminals
June 25th, 2015 by Elma Jane
A product or service using a credit card or debit card should be efficient, fast and most importantly safe. There are a lot of regulations in place to make sure that the processing of payments using a card is safe and secure. One of the way is the EMV (Europay, MasterCard and Visa) technology, where payment cards used in an ATM and POS Terminals have been embedded with microchips. This form of payment technology has long been in use and is widely accepted in many regions such as Europe, Canada and Asia Pacific. The US, which is considered to be the largest number of plastic card users is one of the countries that have not yet fully optimized this otherwise global standard.
Advantages Of EMV – EMV embedded chip is a lot more secure than the traditional magnetic stripe, especially when it comes to face-to-face credit/debit card transactions. Credit card fraud is rampant, but using this embedded chip has added another layer of protection against consumer fraud. Once the card has been inserted into a terminal, the payment will then be authenticated and processed using the EMV network. The chip within the card is hard to duplicate.
What Does This Mean For Your Business? – You will create more credibility and garner more customers in the market place by utilizing this more safe and secure payment method. There will be increased in consumer confidence.
What Happens When You Don’t Upgrade? – There is a Liability Shift. Currently, If a payment processing transaction has been approved and it turns out to be fraud, it’s the card issuer loss. With the new rule, liability shifts to merchants who has not implemented the EMV technology. When fraud happens, the responsibility falls on the business owner who makes the transaction.
How To Prepare Your Business For EMV? – Upgrade your terminal. Contact National transaction and we’ll help you prepare your business for the EMV migration.
Upgrading your current payment processing system is easy with NTC.
Give Us A Call Now! 888-996-2273
Check our website http://nationaltransaction.com click Demos and Videos to learn more!
Posted in Best Practices for Merchants, Credit card Processing, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Point of Sale Tagged with: atm, card, chip, credit card, Credit card fraud, debit card, Debit Card transactions, EMV, EMV migration, EMV network, EuroPay, magnetic stripe, MasterCard and VISA, merchants, microchips, payment, payment cards, payment processing, payment technology, payments, POS terminals, terminal
June 16th, 2015 by Elma Jane
When you own a travel agency, a merchant account can take the worry out of the financial side of your business. Since many people prefer to pay for their vacation services with a credit card, your Merchant Account will ensure that you’re able to process those payments as easily and efficiently as possible.
Merchant accounts generally work in real time. Payment processing occurs immediately, with quick authorization, you and your customer will know right away that the payment has gone through. These types of accounts allow your business to accept almost every major brand of credit card. This further benefits your customers by allowing them to pay through the cards that they have.
You can also offer your customers advanced payment processing solutions that include more than simple credit card payments. That’s important in this economic climate, when many people are turning from credit cards to other methods of payment.
Debit cards, checks, pre-paid cards, and electronic transfers are all available through Merchant Accounts.
Debit cards are somewhat treated like credit cards when you have a Merchant Account, ensuring that you’ll receive the promised funds before your client sets foot on their cruise ship or the airplane.
New business should lead to repeat business, and with a loyalty program set up through your Merchant Account, it will! Your merchant account provider can customize a loyalty program for you.
Creating a loyalty program will bring repeat business, increase the amount of money that customers spend with you, attract new customers to your business and, most importantly, keep them coming back.
Online payments are another benefit you’ll enjoy when you set up a Merchant Account. With online payments, your customers can click on your website, set up their own vacation itineraries, and pay for their trips simply by entering their payment data into a secure online form. The payments will be validated instantly, so your customers will know that their vacation has been authorized within seconds, and you will have access to those funds by the following day.
Finally, one of the best things about a merchant account is that the funds will be available to you the next day. Your customer pays you today and you can access the funds tomorrow. This improves your cash flow and makes it possible for you to take care of your business expenses in a timely manner. And, as you know, paying for things on time usually means those things cost you less money.
You’ll save money and time by setting up a merchant account, and you can do it today with National Transaction! (888)-996-2273 www.nationaltransaction.com
Posted in Best Practices for Merchants, Merchant Account Services News Articles, Travel Agency Agents Tagged with: checks, credit card, credit card payments, debit cards, electronic transfers, loyalty program, merchant account, merchant account provider, online payments, payment data, payment processing, payments, pre-paid cards
February 10th, 2015 by Elma Jane
National Transaction Corporation and it’s medical software partners is introducing new “Payment Processing” solutions that can help your practice, securely and efficiently, capture payments and better serve patients. NTC offers a variety of solutions to accept patient payments/co-pays in the office, on the phone and online. With our solutions, you can make it more convenient for patients to pay via debit or credit card at the point of care to help drive more consistent cash flow. In addition we can help expedite receipt of claim payments using Medipaid, our new solution from NTC that replaces paper check payments you receive from insurance companies with fast, secure electronic deposits. Medipaid combines the convenience of electronic payments with standardized ERAs (electronic remittance advice) and automated posting options. It can help your practice accelerate cash flow and simplify reconciliation processes.
Here are some benefits when using this new and exciting program:
- Eligibility resolution
- Claims and tracking
- Rejections and denials
- Patient billing and payments
- Reporting and metrics
- Clinical tools
- 24/7 support
- Updated payer list information
- Payment Integrity/PCI compliant
- Tokenization & Encryption payment security (EMV microchip cards)
- Clinical exchange solutions
- HIPAA simplified
- E-payment (EFT & ERA)
- ICD-10 information on deadline set for October 1, 2015
- Regulation mandates from HIPAA and Affordable Care Act
If you are interested in learning more about our payment processing solution and Medipaid, we will be happy to e-mail additional information. Please feel free to contact us regarding any of your payment processing needs.
Contact Elaine Zamora RN @ 954-346-3300 Ext. 1111 or Email: elaine@nationaltransaction.com
Posted in Medical Healthcare, nationaltransaction.com Tagged with: cash flow, claim payments, credit-card, debit, electronic deposits, electronic payments, electronic remittance advice, insurance companies, paper check, payment processing, payments, solutions
October 30th, 2014 by Elma Jane
A partial authorization request enables an issuer to approve an amount that is lower than the total transaction amount in cases when the available card balance is not sufficient to cover the full transaction amount. It can also approve a $1500 authorization for a $15.00, and if the merchant does not look closely and pay attention to the details they may lose a lot.
Partial authorizations are used for prepaid and check / debit cards and are now supported by both Associations, as well as their issuers and payment processing companies. They make it possible for merchants to complete a transaction by using the remaining available balance on the prepaid or check card and accepting an additional payment form (e.g. cash, check or another bank card) for the remaining balance. This type of transaction is known as split tender.
Partial authorizations provide you with a way to eliminate decline authorizations due to insufficient funds. You should take advantage of this opportunity and understand how to process them. There are reasons for authorization declines where there is nothing a merchant can do.
Partial Authorization Process
Customer swipes a card with available balance that is lower than the sale’s amount.
Merchant submits an authorization request with a Partial Authorization indicator to the issuer for the entire sale’s amount.
Issuer sends a partial authorization approval back to the merchant.
POS terminal subtracts the partially approved amount from total sale’s amount.
The customer makes a payment for the remaining balance using cash, check or another card.
The sale is now completed and a receipt is printed displaying the split tender amounts.
If the prepaid card used in a split tender transaction is a gift or an incentive card, the remaining balance is automatically sent to the point-of-sale (POS) terminal where it can be displayed to the merchant and printed on the sales receipt.
Posted in Best Practices for Merchants Tagged with: bank card, card balance, cash, check card, debit cards, merchant, partial authorization, payment form, payment processing, point of sale, POS terminal, prepaid and check, transaction
August 29th, 2014 by Elma Jane
High risk credit card processing is electronic payment processing for businesses deemed as HIGH RISK by the MERCHANT SERVICES INDUSTRY
The high risk segment of payment processing has become more important as banks and ISO’s have begun to tighten up their credit restrictions and underwriting policies. Businesses are classified as high risk primarily because of their product or service and the way they go to market. In merchant services, risk is related to CHARGEBACKS or customer disputes.
The more likely a business to have chargebacks, the higher risk the business. For instance, online businesses selling a weight loss product through a free trial offer, is more likely to have chargebacks than a retail store selling the same weight loss product.
Merchants are often unaware their business falls into the high risk category when they first start shopping for a merchant account. Getting a high risk merchant account can be difficult.
These providers have more stringent requirements and the application process is longer compared to traditional merchant account providers.
High risk businesses should expect to pay higher rates and fees for payment processing services. As a general rule of thumb, merchants should count on paying at least more than a traditional merchant account. Most high risk merchant accounts also require a contract of at least 18 months, whereas low risk providers offer accounts without cancellation fees or contracts.
ROLLING RESERVES are also a big part of high risk credit card processing. Most high risk merchants have some sort of rolling reserve placed on the account, especially new accounts without any processing history. A Reserve refers to an account where a percentage of the funds from transactions are held in reserve to cover against any chargebacks or fees that the processor may not be able to collect from the merchant. This is similar to a security deposit, but merchants don’t have to pay it up front. Reserves are a pain point for many small high risk merchants, but they are definitely necessary and without them, processors would not accept any high risk merchants at all.
What Businesses Are High Risk?
As mentioned earlier, businesses are usually classified as high risk due to the product or service they offer, however merchants with severely damaged credit or a recent bankruptcy can also be considered high risk. Below are just of the few common high risk merchant categories:
Adult Websites
Cigars & Pipe Tobacco Online
Collection Agencies
Credit Repair
Debt Consolidation
E-Books & Software
Electronic Cigarettes
Firearms – Online
High Ticket & High Volume
Medical Marijuana Dispensaries
Multi Level Marketing & Business Opportunities
Nutraceuticals like weight loss supplements, cleansers etc.
Penny Auctions
Sports Betting Advice
Ticket Brokers – Online Tickets
TMF Merchants
Travel & Timeshare
Unfortunately this list is growing and some credit card processing companies even classify any start up Internet business, that doesn’t have extensive financials to be high risk. With the recent economic recession in the United States, there has been an increase in these start up Internet ventures. People are either looking to supplement their income or start their own business instead of looking for work.
How To Protect Your Business
Accepting credit cards is the single most important part of most online businesses. Unfortunately, many successful businesses go under after having their merchant account shut down. High risk merchants should always be cognizant of their merchant account and pay attention to chargeback percentages. Below are some tips for high risk merchants looking for payment processing solutions.
Be Upfront: Make sure your processor knows exactly what you sell and how you market the product/service. If they don’t accept your business type, keep shopping for a new merchant account provider. Many merchants will try to fly under the radar by not revealing all their products or fully disclose their marketing methods to the processor. This is a bad move, the processor will eventually find out the details about your business. This is usually from doing an audit on your transactions and contacting your customers.
Negotiate Every 3 Months: Credit card processing companies underwrite applications based on previous processing history. If there is no previous history, the account is riskier and the terms offered are usually more expensive and restrictive. You can always re-negotiate your rates, reserves and other contract terms with your current processor. Once they have 3 months of history to evaluate, they may be able to offer you a better deal. Three months of history is the magic number for most processors. If you applied without the previous history and were declined, there is a chance the same processor will approve your application if you provide 3 months of previous statements.
Prepare For The Worst: All high risk merchants should keep at least 2 active merchant accounts, from different providers. You never know when underwriting guidelines might change, or you may have an influx of chargebacks. Having a backup account or even multiple back up accounts is a good idea. Many high risk providers offer a load balancing gateway, which allows for multiple merchant accounts to be integrated into one payment gateway. This way you can spread transactions across multiple accounts, through one shopping cart/gateway.
Posted in Best Practices for Merchants Tagged with: account, account providers, accounts, banks, card, chargebacks, contract, credit, credit card processing, credit restrictions, customer, customers, deposit, electronic payment, fees, financials, gateway, High risk credit card, High Ticket & High Volume, ISOs, low risk, marketing, merchant, merchant account, merchant services, multiple accounts, payment gateway, payment processing, processing services, processing solutions, processor, product, Rates, reserves, retail store, risk, ROLLING RESERVES, Security, security deposit, service, shopping cart, statements, terms, TMF Merchants, transactions, travel, underwriting
August 8th, 2014 by Elma Jane
Apple talking to Visa about mobile payments
Apple is in talks with Visa as it ponders launching a mobile wallet this autumn. The latest bout of rumours suggest that the ability to make instore payments could finally arrive with the iPhone 6, although the information’s sources offer contradictory takes on the technology, with one saying that the system is likely to be NFC-based and another suggesting that it will rely on Bluetooth and WiFi. The report suggests that Apple will not be going down the host card emulation route, instead making use of the Secure Element, although the famously proprietorial tech titan has no intention of giving up any control to wireless carriers. Apple hopes that working with Visa will also help it bypass the payment processing chain, helping it to lower costs for merchants and customers.
Posted in EMV EuroPay MasterCard Visa, Mobile Payments, Smartphone, Visa MasterCard American Express Tagged with: Apple, bluetooth, customers, host card emulation, instore payments, iPhone 6, Merchant's, mobile wallet, nfc, payment processing, secure element, visa, wifi, wireless carriers
