PAYMENT TRENDS in 2016

Mobile Payments – It is bound to see more actions with tech giants Apple, Google and Samsung in mobile payment trends. We will also see new technologies like smartwatches, bracelets and rings that will give us the ability to provide payment options.

NFC – Near Field Communication, another familiar face among the payment trends. NFC, however, goes way beyond making payments using smartphones. These speed up POS payment processing quickly and easily without requiring a PIN or signature. While there are other POS payment methods, such as QR codes, NFC will come out on top. Merchants should ensure they have an overview of the current Point-of-Sale options and should, if needed, upgrade to the latest technology.

Security: Tokenization and biometric authentication will have a strong influence on the payment industry.

Tokenization –  when applied to data security, is an extremely interesting method of securing credit card data. As the credit card numbers are substituted by tokens that has no value, then no harm can be done if tokens are stolen, which makes tokenization a secure process.

There are several new inventions when it comes to payment processing authentication such as password, PIN, and fingerprint methods. But they are weak so two-factor authentication is increasingly used to improve security.

Biometrics Authentication –  like finger print scan, facial recognition, voice recognition, and pulse recognition are set to become increasingly significant. This will increase both security and convenience.

International E-Commerce – It’s important that merchants offer shoppers their preferred local payment method. Merchants who are looking for e-commerce success will need to create an international strategy. Merchants should also consider checking with their payment service providers. Providers know their way around to alternative payment methods.

Cash on the Retreat – Cashless Society? Some countries in Europe are certainly cutting down on the usage of cash. In Sweden, it is now almost impossible to use cash to pay for bus tickets. Acceptable payment methods include customer cards, credit cards, and payments via smartphone apps. Traditional cash-based bakeries no longer exist and instead, now display signs requesting that customers use cashless payment methods for even the smallest amounts. The situation in Denmark is similar; the government is currently debating whether or not to release smaller retailers from the obligation of having to accept cash as a payment method. Cash is on the retreat, and alternative payment methods are advancing. However, cash is still on the list.

Real-Time Payments (Instant Payments) – The European Central Bank (ECB) will bring instant payments strongly in the near future. Instant or real-time payments are a trend which will be with us for a long time to come.

Regulatory Changes – The first Payment Services Directive (PSD) from 2007 is still currently implemented domestically. After a tough two-year negotiation period, the EU has now, finally, agreed on a second payment services directive (PSD2). The European Banking Authority (EBA) is set to develop more detailed guidelines and regulatory standards for various industries. Payment industries should begin preparing themselves now for implementation, doing this will allow them to be ready for the appropriate steps necessary in 2016/2017.

Posted in Best Practices for Merchants, e-commerce & m-commerce, Near Field Communication, Point of Sale, Travel Agency Agents Tagged with: Apple, biometric, credit card, data security, e-commerce, google, merchants, Mobile Payments, Near Field Communication, nfc, payment industry, payment methods, payment options, payment processing, payment service providers, payment services, payment trends, payments, PIN, point of sale, POS, qr codes, real-time payments, Samsung, tokenization

Card Fraud despite EMV

Cybercriminals will continue to look for opportunities to steal payment information. Despite the superior security features associated with EMV technology, chip cards may still be vulnerable to certain types of fraud.

An EMV chip does not stop lost or stolen cards from being used in card-not-present transactions. Merchants who deal in card-not-present transactions like sales over the telephone or via the Internet are encouraged to adopt additional security measures to ensure the authenticity of cards used for transactions. The strength of the U.S. e-commerce market makes card-not-present fraud an equally important security issue that card issuers and merchants need to consider in the shift to chip cards for point-of-sale transactions.

Retailers and service providers who deal in card-present transactions are reminded that upgrading to EMV terminal at the POS is the best way to protect their customers and their business from fraudulent transactions.

EMV cards are available as either chip-and-PIN (requiring the cardholder to enter their personal identification number to complete a transaction) or chip-and-signature (requiring the cardholder’s signature), U.S. banks have primarily chosen to issue chip-and-sign cards for now.

While 59 percent of US adults have already received a new chip card, only 41 percent of them know its benefits and only 37 percent say their card issuers explained how to use the chip cards.

 

 

Posted in Best Practices for Merchants, e-commerce & m-commerce, EMV EuroPay MasterCard Visa, Point of Sale Tagged with: card issuers, Card Not Present transactions, card-present transactions, cardholder, e-commerce, EMV, EMV terminal, merchants, point-of-sale transactions, POS, Service providers

Combat Fraud!

Combat Fraud With Layered Approach!

Encryption and Tokenization a strong combination to protect cardholder data at all points in the transaction cycle.

Encryption – the strongest protection for card data when it’s in transit. From the moment a payment card is swiped or dipped at a terminal featuring a hardware-based, tamper resistant security module. Encryption protects the card data from fraudsters as it travels across various systems and networks until it is decrypted at secure data center. Encryption is ideally suited for any businesses that processes card transactions in a face to face or card present environment.

Tokenization – protects card data when it’s in use and at rest. It converts or replaces cardholder data with a unique token ID to be used for subsequent transactions. This eliminates the possibility of having card data stolen because it no longer exists within your environment. Tokens can be used in card not present environments such as e-commerce or mail order/telephone order (MOTO), or in conjunction with encryption in card present environments. Tokens can reside on your POS/PMS or within your e-commerce infrastructure at rest and can be used to make adjustments, add new charges, make reservations, perform recurring transactions, or perform other transactions in use.

A layered approach can be the most effective way to combat fraud. Security solutions that provide layers of protection, when used in combination with EMV and PCI-DSS compliance; to ensure you’re doing all you can to protect cardholder data from increasingly complex and evolving security threats.

Posted in Best Practices for Merchants, Credit Card Security, e-commerce & m-commerce, EMV EuroPay MasterCard Visa, Mail Order Telephone Order, Mobile Point of Sale, Payment Card Industry PCI Security, Point of Sale Tagged with: card data, card present, card transactions, card-not-present, cardholder, e-commerce, EMV, encryption, mail order, moto, payment card, PCI-DSS, PMS, POS, telephone order, terminal, tokenization, tokens

The Role of POS and MPOS Terminal in Payment Processing

It’s important for merchants to understand the basic of how a credit card terminal works. It is the channel through which the process flows and the merchants can choose the right one for their processing needs, whether they use a point-of-sale (POS) countertop model, a cardreader that attaches to a smartphone or mobile device, a sleek handheld version for wireless processing or a virtual terminal for e-commerce transactions.

A credit card terminal’s function is to retrieve the account data stored on the payment card’s EMV microchip or a magnetic stripe and pass it along to the payment processing company (also known as merchant account provider).

For card-not-present (CNP) – mail order, telephone order and online transactions – the merchant enters the information manually using a keypad on the terminal, or the e-commerce shopper enters it on the website’s payment page. The back half of the process remains the same.

The actual data transmission goes from the terminal through a phoneline or Internet connection to a Payment Processing Company, which routes it to the bank that issued the credit card for authorization.

In card-present transactions where the card and cardholder are physically present, the card is connected to the reader housed in the POS terminal. The data is captured and transmitted electronically to the merchant account provider, who handles the authorization process with the issuing bank and credit card networks.

A POS retail terminal with a phone or Internet connection works best in a traditional retail setting that deals exclusively in card present transactions. For a business with a mobile sales, a mobile credit card processing option like Virtual Merchant Converge Mobile relies on a downloadable app to transform a smartphone or tablet into a credit card terminal equipped with a USB cardreader.

Wireless Terminals are compact, allowing you to accept credit cards in the field without relying on a phone connection. If you process debit cards, you’ll need a PIN pad in addition to your terminal so cardholders can enter their personal identification number to complete the sale.

Selecting the right terminal for your credit card processing needs depends largely on the type of business you run and the sorts of transactions you process. Terminals are highly specialized and provide different services. At National Transaction we offer a broad range of terminals with NFC (near field communication) Capability to accept Apple Pay, Android Pay and other NFC/Contactless payment transactions at your business. An informed business decision benefits your bottom line. Start accepting credit cards today with National Transaction.

 

 

Posted in Best Practices for Merchants, Credit card Processing, e-commerce & m-commerce, EMV EuroPay MasterCard Visa, Mobile Point of Sale, Point of Sale Tagged with: Android Pay, Apple Pay, card-not-present, card-present transactions, cardholder, cardreader, cnp, contactless payment, Converge Mobile, credit card, credit card networks, credit card terminal, debit cards, e-commerce, EMV, magnetic stripe, mail order, merchant account provider, merchants, microchip, mobile credit card processing, mobile device, Near Field Communication, nfc, online transactions, payment processing company, PIN pad, point of sale, POS, POS terminal, smartphone, telephone order, virtual merchant, virtual terminal, wireless processing

Largest Convention In Payment History

Money 20/20 was billed as the largest convention in payments history held in Las Las Vegas, during the last week of October 2015.

The show delivered well-organized, incisive content such as Europay, MasterCard and Visa (EMV) migration, mobile payments, security and omnichannel commerce.

20/20 Highlights

• Alternative lending and credit.
• Bill Payments, Financial Services: Newly released market research provides insights into the future of household bill payments, millennials, and financial services.
• Connected Commerce and the Mobile Enterprise: The Internet of Things is changing the way that consumers interact with their environments. Analysts predict up to 30 billion interactive devices will be connected to the Internet by 2020, noting that many of these devices will be payment-enabled.
• Marketing and Customer Experience: Most marketers agree that the era of demographic profiles and pull marketing is over. Retailers, card brands and information technology professionals looked at the customer experience in the digital world. They explored new marketing practices, trends in e-commerce and mobile commerce, and big data findings in other industries that may be useful to financial service companies.
• Mobile Banking: Banks are undergoing an incremental transformation as they learn to compete with nonbank lenders, balance cash management with digital currencies, and shift from local branches to online and mobile forms of banking.
• Mobile Payments: Payments analysts reviewed Apple Pay a year after its launch and a range of other mobile wallet offerings, and they speculated on how third-party wallets will impact bank apps.
• Payment Card Evolution: Payment card issuers, processors and network service providers analyzed the changing look, feel and role of payment cards in the greater ecosystem. Discussions ranged from card linking to the coolness factor of gift cards to how e-cards are expanding market opportunities.
• POS, Processing and Open Platforms: Executive roundtables with leading acquirers explored front-end and back-end technology and omnichannel commerce for small and midsize businesses.
• Regulatory Landscape: Increased federal and state oversight has had a significant impact on the financial services sector.
• Security: Security analysts made in-depth presentations on tokenization, end-to-end encryption, and secure methods of authentication designed to protect consumers, merchants and industry stakeholders from cybercriminals. Many agreed that EMV implementation in the United States will drive fraudsters to the card-not-present space. They discussed how EMV adoption has changed fraud patterns in other regions and offered examples of best practices geared toward identifying and preventing electronic payment fraud.

More than 10,000 attendees and 3,000 exhibitors from 75 countries attended Money20/20. Financial services professionals from mobile, retail, marketing services, data and technology met at what show organizers described as the intersection of mobile, retail, marketing services, data and technology.

The years to come will be a turning point in the payments sector, and with the recent shift to EMV, the entire conference confirmed that all the players are more interested than ever in finding innovative solutions for combating online fraud.

 

 

Posted in Best Practices for Merchants Tagged with: Apple Pay, big data, bill payments, card-not-present, e-commerce, electronic payment, EMV, EuroPay, financial services, Gift Cards, MasterCard, merchants, Mobile Payments, mobile wallet, payments, POS, processors, Service providers, tokenization, visa

Learn the new checkout process with Chip and Pin

Adoption of EMV technology in the U.S is important, because it provides protection against losses from counterfeit cards.

EMV, or chip cards, are the standard for secure point-of-sale (POS) transactions. Unlike magnetic stripe cards, chip cards are very difficult to counterfeit because of an embedded microchip that exchanges unique, dynamic data with a terminal each time it’s used.

To encourage the timely adoption of EMV, the leading payment networks have implemented an EMV Fraud Liability Shift that began in October 2015.

Both parties, card issuer and the merchant need to invest with EMV technology. If only one party has adopted EMV technology, the party that didn’t make the investment will be held liable.

For the card issuer, they came out with the chip cards, where all credit and debit cards have this security chips that are harder to counterfeit than magnetic strips.

For the merchant, an EMV capable terminals or POS hardware that can take advantage of the card’s security chip is needed.

With any new technology, there is a learning curve, and here are the things that you need to know.

For cardholders – with a chip card instead of swiping your card, you are going to do what is called card dipping; by inserting your card face-up and chip-first into the terminal slot. Wait and follow the terminal prompts, and only remove your card once the transaction is complete.

If you did a swipe on a chip card, an EMV-enabled terminal should prompt you to insert the card instead. If the terminal is not enabled for chip, you can still be able to swipe your card.

Employees will benefit from training – Once a merchant enables their EMV terminals, it is important to train your staff with talking points about why chip cards benefit consumers with greater security, and how they are used by helping customers with the new checkout process.

New mobile payment methods leverage both EMV and NFC, so the industry is now seeing greater interest in mobile payments among merchants and consumers.

There’s a lot of resources out there to help businesses make the transition with this EMV technology.

 

 

Posted in Best Practices for Merchants, Credit Card Security, EMV EuroPay MasterCard Visa, Near Field Communication Tagged with: card issuer, chip cards, debit cards, EMV, magnetic stripe, merchants, microchip, Mobile Payments, nfc, payment networks, point of sale, POS, terminal slot

THE EMV EFFECT!

With the EMV liability shift that takes effect in October 2015, how much you’ll be affected depends on how you process credit card payments.

For Card Present Transactions

If you use POS hardware or terminal that you need to swipe the credit card, then you’ll be facing the same EMV environment as retailers. October 1^st is the start of the liability shift for fraudulent charges made with the card present transactions. The party who hasn’t made an investment in EMV security features will be liable.

For the card issuer, they need to invest in EMV security features, that’s why they came out with the chip cards, where all credit and debit cards have this security chips that are harder to counterfeit than magnetic strips.

For the merchant, they need to invest in EMV capable terminals or POS hardware that can take advantage of the card’s security chip.

If both parties have made the investment, then liability will be resolved in a similar manner to how it was before the shift. However, if only one party has adopted EMV technology, the party that didn’t make the investment will be held liable.

For Card Not Present Transaction (CNP)

If you process credit cards online, over the phone, or through an online payment gateway integrated, the new EMV standards won’t directly change the way you do business. You’ll still be processing EMV cards based on the customer’s credit card number.

Chances are Card-Not-Present transactions will experience an increase in fraud. Because of the EMV-technology in the Card Present Transaction, fraudster will likely turn their attention to the next target which is CNP,

but payment gateways and banks concerned about the vulnerabilities, will begin to adopt new standards to minimize their exposure.

If you’re processing CNP transactions stay up-to-date on the newest security developments, online security standards find more effective ways to navigate the new credit card security frontier.

 

 

 

Posted in Best Practices for Merchants, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Mail Order Telephone Order, Point of Sale Tagged with: banks, Card Not Present Transaction, card-present transactions, chip cards, cnp, credit card, debit cards, EMV, merchant, payment gateway, payments, POS, terminal

EMV Liability Shift and Terminal Upgrade

If you accept credit cards and don’t know what EMV is here is what you need to know.

EMV stands for Europay, MasterCard and Visa. A credit card that had a chip embedded in it is an EMV. EMV Cards have been standard in Europe for more than 10 years because they’re more secure than magnetic stripe cards. Magnetic stripe cards doesn’t change, it has static data, which makes them easy to clone. The chip embedded card makes it more difficult and costly to counterfeit because the data that is transmitted changes each time the card is read. This means less fraud.

Liability Shift rules set by Visa and MasterCard as of October 1st. The liability for fraud carried out in physical stores with counterfeit cards belongs to the merchant if it has not yet upgraded its POS system to accept EMV-enabled chip cards.

• Calculate your risk – Consider the cost of replacing your point-of-sale (POS) terminal vs. potential risk. Whether you replace it now or at a later time, eventually all businesses will have to replace their POS terminals.
• Educate your staff – Educated employees translate to better-educated customers. Merchants can help customers better understand this change and what it means for them.
• Upgrade your POS system – Consider using an EMV compliant credit-card reader on a wireless device for an ultra-secure mobile solution. This is also a chance to upgrade other options, such as near field communication NFC technology, which lets consumers use their mobile devices to make payments at the point of sale.

National Transaction Terminals with EMV and NFC (near field communication) Capability To accept Apple Pay, Android Pay and other NFC Transactions at your business. You will need to adopt point-of-sale devices with NFC/contactless readers. 

National Transaction offer a range of options to suite your specific needs.

If you’re using Virtual Merchant Mobile now called Converge please contact our office at 888-996-2273 to know your options.  

Posted in Best Practices for Merchants, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa Tagged with: Android Pay, Apple Pay, chip cards, contactless readers, Converge, credit cards, EMV, EuroPay, magnetic stripe, MasterCard, merchants, Near Field Communication, nfc, payments, POS, terminal, Virtual Merchant Mobile, visa

Are you EMV Capable or Enabled?

The credit card processing industry, have been working towards including EMV technology in all of the point of sale systems.

Many processors have sent out EMV capable devices that will need to be adjusted before they can start accepting EMV card transactions.

See which category you fall into so you are prepared when October 1 rolls around.

First, check and see if your credit card machine has the slot to accept EMV cards (it’s either a slot in front, or on the top of, the unit). If you don’t, you need to contact your processors or sales agent to update your equipment .

If you do have the slot for EMV cards, you’ll need to contact National Transaction to see if your EMV capable machine has been enabled to accept EMV cards.

What is the difference between EMV capable and EMV enabled?

• EMV Capable – EMV capable means that your credit card machine is equipped with the hardware (i.e. the slot) and has the capability to do a transaction, but first you’ll have to update the application to enable you to process the cards.                                                 At National Transaction, we have a support specialist to assist you with step-by-step instructions to switch your credit card Point-of-Sale System, from EMV capable to EMV enabled.

• EMV Enabled – When your machine is EMV enabled, your terminal is ready to accept EMV transactions.                                                                                                               According to MasterCard, 73 percent of consumers say owning a chip card would encourage them to use their card more often. In addition, 75 percent of consumers expect to use their chip card at the merchants where they shop today.                     Keeping these numbers in mind, it only makes sense to equip your business with an EMV enabled credit card POS system.

What makes EMV technology so important?

EMV is a global payment system that adds a microprocessor chip into credit cards and debit cards, and reduces the chance a transaction is being made with a stolen or copied credit card. Unlike traditional magnetic-stripe cards, anytime you use an EMV card, the chip in the card creates a unique transaction sequence that can’t be replicated. Because the number will never be valid again, it makes it hard for hackers to fake these cards. If they attempt to use the copied EMV card, the transaction would be denied.

The rollout of EMV technology is ongoing, but even with the October 1 deadline, it’s estimated that only 70 percent of credit cards and 40 percent of debit cards in the U.S. will support EMV. Despite these numbers, that doesn’t mean you shouldn’t update your equipment.

Following the deadline, card present fraud liability will shift to whoever is the least EMV compliant party in a fraudulent transaction.

Make sure that’s not you!

 

 

Posted in Best Practices for Merchants, Credit card Processing, Credit Card Reader Terminal, Credit Card Security, EMV EuroPay MasterCard Visa, Point of Sale Tagged with: card present, card transactions, chip, chip card, credit card, credit card processing, debit cards, EMV, EMV capable, EMV enabled, emv technology, magnetic stripe cards, merchants, payment system, point of sale, POS, processors, terminal

Are New Payment Methods Worth the Investment for Merchants?

The digital payments landscape is changing at a rapid pace. Consumers are finally adopting digital wallets, like Apple Pay and Android Pay.

The deadline for merchants to become EMV compliant, the global standard that covers the processing of credit and debit card payments using a card that contains a microprocessor chip, is quickly approaching.

Today’s consumers show an increasing desire to use new payment methods because they’re convenient. However, this presents a challenge to merchants, as many have not made the switch to the modern technology required to accept these methods since they’re generally hard-wired to resist technology changes.

Merchants must evolve with technology or they’ll find themselves unable to compete and in danger of losing customers.

Looking long term, the benefits of adopting new payment technology will outweigh the cost of transitioning. The fact is that new payment technology will reduce fraud risk due to counterfeit cards, provide greater insight into shoppers with sophisticated data and will ultimately lower costs for merchants over time.

The value merchants will get out of new payment methods: 

Security

Investing in new payment technology will help reduce the risk of fraud. EMV, as an example. Beginning in October 2015, merchants and the financial institutions that have made investments in EMV will be protected from financial fraud liability for card-present fraud losses for both counterfeit, lost, stolen and non-receipt fraud.

EMV is already a standard in Europe, where fraud is on the decline. In turn, American credit card issuers are being pressured to replace easily hacked magnetic strips on cards with more secure “chip-and-PIN” technology. Europe has been using Chip, and Chip & Pin for years.

There’s nothing that can guarantee 100 percent security, but when EMV is coupled with other payment innovations, like tokenization that separate the customer’s identity from the payment, much of the cost and risk of identity theft is eliminated. If hackers get access to the token, all they get is information from one transaction. They don’t have access to credit card numbers or banking accounts, so the damage that can be done is minimal.

As card fraud rises, there’s a strong case to upgrade to a payment system that works with a smartphone or tablet and accepts both EMV chip cards and tokens.

Insight into Customer Behavior

In addition to added security, upgrading to new payment technology opens up a door to greater customer insights, improved consumer engagement and enables merchants to grow revenue by providing customers with receipts, rewards, points and coupons. By collecting marketing data at the point of sale a business can save on that data that they only dreamed of buying.

Investment Outweighs the Cost

New technology does have upfront costs, but merchants need to think about it as an investment that will grow top-line revenue. Beware of providers offering free hardware. Business can benefit by doing some research on the actual cost of the hardware.

By increasing security, merchants are further enabling mobile and emerging technologies, which will make shopping easier.

Customers will also be more confident in using their cards.

As an added bonus to merchants, most EMV-enabled POS equipment will include contactless technology, allowing merchants to accept contactless and mobile payments. This will result in a quicker check-out experience so merchants can handle more transactions.

Faster customer checkout.                                               

The best system for is the one that makes the merchant as efficient and profitable as possible, as well as improves the customer checkout experience.

Retail climate is competitive, merchants have two choices:

Do nothing or embrace the fact that payments are changing. Transitions from old systems to new ones require work and risk, but merchants who use modern technology are investing in the future and will certainly outperform those who choose to do nothing.

Posted in Best Practices for Merchants, EMV EuroPay MasterCard Visa, Mobile Payments, Near Field Communication, Point of Sale Tagged with: American credit card, card, card present, chip, Chip and PIN, contactless technology, credit, data, debit card, digital payments, Digital wallets, EMV, EMV compliant, EMV EuroPay MasterCard Visa, merchants, Mobile Payments, payment innovations, payment methods, payment technology, payments, point of sale, POS, provider's, smartphone, tablet, token, tokenization, transaction