September 12th, 2014 by Elma Jane
If you needed a loan, would you shop around first or go with the first lender you found? Small business owners are more likely to do the latter. For small business owners, personal interaction is key, and with many lenders focusing strictly on online marketing methods to reach new customers, these findings may come as a surprise.
While there is a plethora of alternative online lending options for small businesses, 44% of all loan applications are completed in person, even though business owners of all ages surveyed reported using an online process for researching and initiating a loan application, only younger business owners were very open to using it to complete the process.
User-friendly websites do help aid in conversion, but they don’t influence lender choice. Small business owners are more likely to use the first lender they meet, proof that even in an age of technology and advancements in online lending, human interaction is still one of the most important parts of the loan process, this may be due to the challenges small businesses face during the loan process as restrictions have increased on traditional loans.
First thing business owner do is ask rate…When it is more important to get the terms you want. If a lender term wants a higher rate, but let you pay it off on a longer term you may find more is less!
Despite great interest in strictly online alternative lending, many business owners still desire personal interactions with financial providers that will take the time to discuss business challenges and solutions. National Transaction standout over competitors because of its human/personal interactions.
Posted in Small Business Improvement Tagged with: business, competitors, customers, financial providers, lending options, loan, loan applications, marketing methods, National Transaction, provider's, rate, solutions, traditional loans, websites
November 18th, 2013 by Elma Jane
Big players are entering the merchant cash advance business and the industry’s smaller players are maturing. Meanwhile, the market is growing with the help of automated clearinghouse transactions.
The industry has caught the attention of high rollers who are transforming merchant cash advance into a mainstream option for funding small to midsize businesses.
In the past two years, venture capitalists and hedge funds have invested tens of millions of dollars in long-standing merchant cash advance firms and startups alike.
Meanwhile, big players such as PayPal and the card brands have launched their own programs to provide working capital to merchants.
The business has changed so much in the five years, it’s almost not the same business anymore, says a hybrid ISO and merchant cash advance company based in New York.
CEO of Capital Stack LLC, a merchant cash advance company in New York, has been monitoring the industry’s growth on his DailyFunder blog. He estimates that a year ago, there were about 50 merchant cash advance funders and about $1.5 billion in funding. This year, that number is north of 120, and the funding volume has doubled to $3 billion.
Counting mainstream funders such as Amazon and PayPal, which offer products that follow the cash advance model, the numbers are closer to $5 billion.
Until now, ISOs were using cash advances as an acquiring tool for credit card accounts. An estimate that of the 20 million to 25 million businesses in the U.S., about 5 million accept credit cards. When ACH opened up the remainder of those businesses for loans, the funding volume went off the charts. Now it’s going to grow 50-fold in a 10-year period, just because there are so many more businesses that are approvable.
The popularity of cash advance is good news for ISOs, who might have an easier time pitching the product to merchants because they already know about it and know to ask for it.
A number of factors have coincided to make merchant cash advances more attractive.
Previously, cash advances were associated with luring merchants into a high-rate source of cash. Funders could charge any rates they wanted because the industry was so unregulated. As the industry has matured, the more disciplined companies have survived, while the others have fallen by the wayside, and with the recession causing fewer banks to offer traditional loans, the market is wide open for alternative funders of all shapes and sizes to enter the fray.
The industry has also outgrown the one-size-fits-all pricing that once defined it. Before, all lenders set high prices. Now, companies rely on risk-based pricing, which means better clients get better deals, and ISOs can offer more competitive pricing. That changed the dynamics of the industry.
But the real change in merchant cash advance, members of the industry say, has been the widespread use of automated clearinghouse payment transfers. It used to be that merchant cash advance was available only to companies that accepted credit cards. Now with more businesses accepting payments online via ACH, there is another mechanism for collecting from merchants.
It took some time for people to accept people going into their bank account and debiting their account. Five or six years ago, no one would have allowed someone to do something like that.
Today, everybody’s fundable, as long as you have a bank account. Gone are the days when ISOs had to walk away from potentially big deals because the merchant didn’t accept credit cards, or didn’t have enough processing volume. ISOs and merchants now have more flexibility to walk into just about any business and offer financing. That’s why it’s mainstream.
Posted in Best Practices for Merchants, Financial Services, Merchant Cash Advance Tagged with: accept credit cards, accounts, ach, acquiring, Amazon, approvable, automated, clearinghouse, credit-card, funders, funding, high rate, high rollers, ISO, merchant cash advance, PayPal, traditional loans, transactions, unregulated, venture capitalist, working capital
