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Tree of Life Food Bank (TOL) PoliciesThe TOL is just as committed to protecting your personal information shared with as we are committed to being the bridge our communities depend on when in need.Donor privacy In maintaining the highest integrity, the TOL collects certain personal information about donors, volunteers, and event participants. We will not sell, share, or rent this information to others. The TOL is the sole owner of any information collected. INTENDED USE OF INFORMATIONPersonal information collected is used to fulfill donations, to arrange volunteering opportunities, and to provide details of past or upcoming events, programs and projects.OPT-OUTIf you do not wish to grant the TOL Food Bank the right to use your personal information as described, please send an email to: jacqueline.brown@themissionsbase.org or call us at (954) 376-3128. Upon receipt of your request to opt-out, we will remove your information from any future communications and all other uses set forth in the above sections.SECURITYTOL has made all reasonable efforts to protect our constituents’ information with appropriate physical and electronic procedures to prevent unauthorized access both online and off-line. In all cases, the TOL volunteers who have access to personal information are required to sign a non-disclosure agreement and to protect this information in a manner consistent with this privacy policy.UPDATING PERSONAL INFORMATIONIf your personal information changes (address, phone number, etc.), or if you wish to be removed from our mailing list, please send an email to: jacqueline.brown@themissionsbase.orgWebsite PrivacyThe TOL uses an external financial corporation to process our online charitable donations. This company does not retain, share, store or use personally identifiable information except for the purpose of providing us with these services.RefundsAll donations to TOL are appreciated. TOL will only provide refunds on financial donations under the following circumstances:If the donor has submitted multiple donations when the intention was a single donation If the donor has made an error in the amount in which they wish to donate All refund requests must be made within 7 business days by contacting us phone at 954-376-3128 or email at Natalie.jackson@themissionscenter.org CHANGES TO PRIVACY POLICYThe TOL reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our website. Any such change will be effective immediately upon posting.For customer service please phone or email 954-376-3128 or email at Natalie.jackson@themissionscenter.org |