November 11th, 2018 by Admin

In honor of Veteran’s day, we wanted to say more than thank you. We want to provide you with some value and hope this article is of help. Here are resources for veterans opening a business.

 

During the making of this post, we found that one of the best places to start was the US Department of Veteran Affairs. They provide quite a well thought-out a page of resources for veterans. But we wanted to dig in more and post the ones we saw that could serve our readers best.

If you are still in the idea phase and are not sure if entrepreneurship would be the best thing for you and your idea, we invite you to check out the US Small Business Administration website. Here you will be able to see and learn how to prepare a business plan and even how to figure out how much money you need to get your dream started. The SBA is a useful (and free) tool to get started and to keep handy as your business grows.

VBOC: The Veterans Business Outreach Center is a program dedicated to helping transitioning service members, veterans and military spouses looking to start, purchase, or grow a business. The program is located nationwide, and you can find your nearest VBOC center here.

OSDBU’s Vets First Verification Program: Once your business is set up, you can apply for the Vet’s First Verification Program. This program will verify your business and will give you priority in competing for federal government contracts

Once your business is up and running and you get your business verification, you can attend events like the NVSBE to bring approved businesses in touch with federal government contracts.

VA SBA Loans: For many businesses, the only way to start or grow is to get a business loan. Luckily, the SBA offers loan options that can help Veterans. The SBA also offers competitive rates and a plethora of resources to ensure your business succeeds, so we recommend you taking the time to check it out.

There are many resources out there for veterans and business owners alike, but we think this can be a great start to help you look into options as a Veteran and business owner.

We want to take this time to thank you for your service.

Posted in Small Business Improvement Tagged with: , , , , , , , , , ,

October 21st, 2018 by Admin

The season is finally here. Time to set up your sales, giveaways, and stock up on goods to sell. On top of that, it is always a good idea to take care of your clients and those who take care of your business year round. We gathered a list of gifts that could bring a smile to their face without breaking the bank.

 

For the bookkeeper that keeps your budget in check and probably works very hard for you, this nice coffee mug can be a reminder of how much it means to you that they take care of your business.

For the tea-loving virtual assistant that keeps your life in balance. These 5 Pack Silicone Tea Strainers can bring zen into her life. Best part yet, if you are a Prime member, you get free shipping! 

For the superstar salesperson in your business life. A funny and cool stress relief toy squishy can be the solution for those high-stress days. It is your way of saying “Thank you for all you do” and having a sense of humor.

For the nature-loving assistant, a little succulent can brighten up their desk or home. What a better way to bring some green into their life and saying thank you for the hard work?

For the graphic designer that gives you brand life. This basic, but very usefull LCD Writing Pad can be the solution for creativity blocks or quick notes as they go through their creative process.

For the savvy social media manager that works on getting your brand to stand out. This 10 in 1 Mobile Phone Lens can be the perfect addition to their social media life on the go.

 

Lastly, we have another idea for you. Reach out to your local small businesses and see what they have to offer during the season. Not only will they probably have a unique gift for that important person in your business, but you will be helping them grow.

 

During the holidays is always good to show how much your customers mean to you, but more importantly is to show how much you appreciate your employees and contractors. After all, without them, your business would not run as smoothly as it does.

Posted in Small Business Improvement Tagged with: , , , , , , , , , , , , , , , , , ,

March 17th, 2014 by Elma Jane

With so much to do each day, it’s easy for a small business owner to get bogged down in details. That’s where your smartphone comes in. With the right apps, your mobile device can automate the tasks that used to be daily chores. Whether you need help keeping track of all your business documents, or organizing your calendar and contacts list, it’s time to let your smartphone do some of the heavy lifting.

Back up your business files. Your work machine contains everything you need for a productive day, including every file and document you are working on. But you can’t always be at the office.  With your smartphone and the right apps, however, you can back up and access your business files from anywhere. Dropbox, Box, Google Drive, SkyDrive and iCloud are all solid mobile apps that automate the process of syncing your business files to the cloud so you can access them from any Web-connected device, including your smartphone or tablet. Better yet, any edits you make will be synced across all your devices, so you can stay productive and organized.

Manage new contacts. Swapping business cards is a great networking strategy, but cards are easy to lose, and manually inputting all that contact information into your address book is a chore. So let your smartphone enter all that data into your address books. CamCard (available for iOS and Android) is an all-in-one business card management solution. Just point your iPhone camera at a card and snap a photo. The app’s text-recognition software will pull out the key details and update your address book automatically. It can even search for new contacts on LinkedIn to add a photo and additional personal details for each new contact.

Silence your smartphone. A buzzing or ringing smartphone can be distracting – not to mention embarrassing – during a business meeting. Silencing your phone is simple, but chances are you’ll occasionally forget. That’s why there are handy apps that monitor your smartphone calendar for meetings and appointments, then silence your phone for the duration of that event. You can even whitelist specific numbers so you won’t miss an emergency call. When the meeting is over, your smartphone’s ringer and vibration settings will be returned to their normal state. That way, you can stay focused and free from distraction when it matters most. Android users can try Silencify. For iPhone users, AutoSilent is a good option.

Sync your calendars. Both Android and iOS have built-in calendars to help you plan your week and schedule meetings. But juggling both a mobile calendar and a desktop office calendar is a pain, so why not use your smartphone to synchronize the two? If you use Microsoft Outlook as your business calendar, for example, Google Calendar offers an easy way to link them. And iPhone users can synchronize their mobile calendar with Outlook by plugging their smartphone into their computer and accessing the Calendars tab in the iTunes options menu. Automating the process of syncing your calendars means you’ll never mix up appointments. And if you share your business calendar with your employees, it ensures that everyone is always on the same page.

Sync your social media accounts. A strong presence on Facebook and Twitter can help you engage your customers and grow your business. Mobile apps can help you keep your business profiles fresh when you’re on the go, but reposting those updates on each platform individually can be a chore  especially from a tiny smartphone screen. Fortunately, there’s an easy way to automate the process of synchronizing social media posts between your business profiles. Simply visit this page to link your Facebook and Twitter accounts. After that, go ahead and use the Facebook mobile app to post updates, news or promotions to your business’s Facebook page, each post will be automatically funneled to your Twitter followers as well.

Posted in Best Practices for Merchants, Mobile Payments, Small Business Improvement, Smartphone Tagged with: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

March 12th, 2014 by Elma Jane

To succeed in customer service, a business must be customer-obsessed. Businesses should genuinely want to listen to their customers and provide the best service possible. But it’s even more important for businesses to differentiate themselves from the competition. Customers crave differentiation.

Tips for improving customer service:

Go beyond average. The baseline for service has been raised. Average is no longer good enough it’s forgettable. Ask customers specific questions about their experience, and listen for words like fine and okay that scream mediocrity, and then ask what you can do to make their next experience better.

Hire the right people. Building the right team from the start is vital to great customer service. Look for candidates who are the absolute best people for the job and who also genuinely care about providing great service.

Keep up with your competition. Business owners should keep their fingers on the pulse of the industry, to understand what their competitors are doing. They can then use that knowledge to do something more unique. Always network and look for opportunities to figure out how you can be a step ahead.

Posted in Best Practices for Merchants, Small Business Improvement Tagged with: , , , , ,

March 12th, 2014 by Elma Jane

As a startup, gaining new customers is only half the battle. Earning those customers’ trust and getting them to come back to your company can sometimes be even trickier than convincing them to try your product or service in the first place. With an ever-increasing number of competing businesses and savvy consumers, lack of product variety and poor marketing strategies can make it tough for a small business to stand out from the crowd.

Employing these strategies in your small business are ways to keep your customers coming back.

Don’t bombard existing customers. One of the biggest mistakes companies make is trying to communicate with their existing customers too frequently. People are not constantly looking for information from the places they shop. Finding the right balance of frequency and communication style is key to an effective marketing strategy. Pushing information at your customers too often can become annoying, and end up driving them away.

Pay attention to what’s selling and what isn’t. Retaining customers is all about providing continued value to your buyers. Survey customers frequently to find out which of your products they like and don’t like, and what they’d like to see from your business. With that information, you can eliminate products or services that aren’t selling, to make room for ones that will.

Really know who your customers are. Sales records tell companies what their customers purchased and how much those customers spent. In order to earn repeat business, however, you have to dig deeper into the data about who your customers are, and market to them based on that information. Knowing your customers’ ages, locations and exactly how your product affects their lives can help make your marketing tactics more targeted. This, hopefully, will provide a better experience for your customers.

Posted in Best Practices for Merchants, Small Business Improvement Tagged with: , , , , , , , , , , ,

March 6th, 2014 by Elma Jane

Informative knowledge on how to manage and apply innovative cost cutting in your business.

Innovative cost cutting that yields results – small business profit margins hit a six-year high in 2013, but maitaining or widening these margins will require creative cost-cutting measures this year. Many B2B businesses are looking for imaginative ways to reduce expenses without sacrificing talent or businesses performance. Here are innovative – and pain-free – ways to trim small business expenses.

Create test run for new hires

A one-hour interview is unlikely to show whether someone will be a good hire for your small business, so consider bringing on new employees under a 60-day contract and using that time as a trial period. This can help you avoid paying for expensive benefits before you know if a staffer will be a good long-term fit.

Cut down on in-person meetings – by reducing business travel and holding more meetings via videoconferencing, you can take a big bite out of your expenses. While it may not be appropriate for every discussion, conducting virtual meetings has become an increasingly accepted practice.

Lead management software can help improve the efficiency of this process by allowing your business to track which prospects are paying attention to your messaging and then score them based on their potential. Ultimately, you want to spend the most time and money on prospects who are more likely to become repeat customers. B2B marketing firm performs regular audits of its prospects lists and segments them according to their potential value and level of responsiveness. Purging non-responders boosts the company’s sales effectiveness by focusing outreach on the smaller but critically important segment of motivated prospects.

Purge non-responders from your prospects list – wasting time targeting unresponsive prospects is a hidden cost that often goes ignored. If your business regularly sends out direct mail but a large number of the targets never respond or are duplicates it could  drive down the ROI for your campaign. You could cut mailing costs by eliminating those addresses from your list.

Work Space – Rethink. Since lease costs can be as much as 5% to 8% of sales, thinking creatively about your workspace is one of the most effective ways to cut expenses. Consider sharing extra space at your location with another business. That can mean leasing anything from a seldom-used conference room to an extra desk. Another option is using a co-working site, where businesses rent desks and space on a monthly basis. Worksite networks can be used to find these types of facilities.

Posted in Best Practices for Merchants, Financial Services, Small Business Improvement Tagged with: , , , , , , , , , , , , ,