June 7th, 2016 by Elma Jane
Merchants need to stay competitive by offering the most modern forms of electronic payment processing technology to satisfy customers, because, in today’s world of smartphones and one-the-go payments, consumers have options in how they conduct their transactions. With proper education on the types of payment options, merchants can make the right decision for their business.
NTC is here to discuss that payment options.
EMV – or Europay, MasterCard, Visa is a fraud-reducing technology to protect card issuers, merchants, and consumers from counterfeit or stolen cards. The customer inserts or dips the chip card into the EMV terminal, rather than swiping the card at the point of sale. A one-time-use code is created for that transaction. This code makes it virtually impossible for anyone to duplicate, leaving customers safer from fraud.
NFC – stands for near field communication is a method of contactless data exchange between two electronic devices. NFC is used in mobile wallets such as Apple Pay, Android Pay, and Samsung Pay. More and more consumers leaning towards mobile wallets, merchants should be prepared to accept NFC payments by incorporating NFC-enabled equipment.
Virtual Merchant Mobile Payments – Mobile Payments are popular, you can take payments anywhere. Ideal for retail, restaurant and service businesses of any size. Accept payments your way online, in-store and on the go. Anytime and anywhere.
Offers flexibility you want with the payment security you and your customer need:
- Accept credit and debit cards, including mag stripe, chip cards, and contactless payments/NFC, like Apple Pay and other mobile wallets.
- Calculate discounts, taxes, and tips automatically.
- Email customer receipts.
- Help protect cardholder data with an encrypted, chip card device.
- Record cash transactions.
- Use your own smartphone or tablet (works with most IOS and Android mobile devices).
Check out NTC’s electronic payment solutions that are EMV-capable, NFC-enabled and mobile wallet ready.
Posted in Best Practices for Merchants, Electronic Payments, EMV EuroPay MasterCard Visa, Mobile Point of Sale, Near Field Communication, Point of Sale, Smartphone, Travel Agency Agents Tagged with: chip card, consumers, contactless payments, customers, data, debit cards, electronic payment, EMV, fraud, merchants, mobile wallets, Near Field Communication, nfc, online, payment, payment processing, point of sale, Security, Smartphones, terminal, transactions
June 6th, 2016 by Elma Jane
The roll out for EMV PIN Debit and Tip Adjust functionalities for the Ingenico Telium POS terminals through a gradual download process begins July 24, 2016. Customers will receive an automatic download following the July release date, or they can go to their appropriate website for instructions to manually update their terminal file.
What to Expect
- EMV PIN Debit support for Visa, MasterCard, and Discover common Debit AIDs. Note that customers will see new prompts based on how card issuers configure EMV-enabled debit cards.
- Tip Adjust functionality on the restaurant application.The tip at the time-of-sale prompt will be on by default and will work as it always has. However, if this prompt is bypassed, a blank tip line will print on the receipt. This allows consumers to write the tip amount on the receipt and our customers can adjust as needed.
- Tip Adjust is supported on credit card transactions only, including magnetic stripe, EMV, key-entered and contactless.
Posted in Best Practices for Merchants Tagged with: consumers, contactless, credit card, customers, debit, debit cards, EMV, PIN, terminal
June 2nd, 2016 by Elma Jane
Having the right tools to provide great service is important, this will make and keep your customers happy. An updated point-of-sale (POS) can help you improve customer satisfaction.
EMV – merchants are still behind in EMV acceptance. It may cost you to update but, it will save you money in the event of a fraudulent charge. EMV is here to stay, it is best to update your POS equipment now.
Insights – inventory management feature enables sales people to see available inventory. Tracking the products that sell the best and identifying products in high demand helps the owner stock strategically to better assist customers.
Loyalty Programs – an excellent way to keep current customers coming back.
Mobile Payments – Giving your customers more options on how to make payments by accepting mobile payments. Merchant gains the ability to speed up transaction times for customers.
Speed – customers want to check out at the store as quickly as possible. An updated point-of-sale solution will process transaction faster. A fast and easy system contribute to a better customer experience.
Need to upgrade your point-of-sale give us a call at 888-996-2273. NTC is here to help you.
Posted in Best Practices for Merchants Tagged with: customers, EMV, Loyalty Programs, merchants, Mobile Payments, payments, point of sale, POS, service, solution, transaction
May 25th, 2016 by Elma Jane
No one likes waiting in a checkout line, the faster your checkout line moves, the faster you are able to turn more sales. Quick checkout lines lead to increased sales and higher customer satisfaction .
Cut your line and increase your sales by:
Upgrading your POS – if you haven’t upgraded your POS, do it now. Choosing a modern POS that is simple and easy to use like the iCT250, offers a smart, effective and highest security payment experience designed for merchants and easier for employees to understand.
Multiple Checkout – multiple checkout counters may be necessary depending on the size of your store. In a high volume situation such as the holiday season, more opportunities for checkout may be beneficial.
Accept A Variety of Payments – having alternative forms of payment by accepting credit, debit, EMV/NFC and mobile wallets, will open the door for a variety of customers, but also allow the customer to pay the way they want in a most convenient way.
Train Employees – most importantly, train your employees on how to use your new POS system. Employees need to be the expert on POS so that they are able to assist customers who may need help conducting their transaction.
Posted in Best Practices for Merchants Tagged with: credit, customer, debit, EMV, merchants, mobile, mobile wallets, nfc, payment, POS, sales, Security, transaction
May 18th, 2016 by Elma Jane
Terminals are ready, but the software isn’t – many merchants have EMV capable equipment, but has not been activated yet because it still needs to be certified.
The certification process includes security and compatibility tests.
For a small merchant, all you need to worry about is your equipment or software is EMV certified.
For software, developers, terminal manufacturers needs to get certification before they can deploy their products to merchants.
So many merchants who want to accept EMV, are now just waiting for their POS system to get necessary upgrades, which they can’t do until they’re certified.
Slower Checkout Time – common complaint by consumers. Dipping takes several seconds longer than swiping the card. There’s also a chance of forgetting your card because you have to leave your card inserted while waiting for the transaction to get approved.
The fastest Path to EMV – Depending on the nature of your business, the risk of landing yourself for credit card fraud is slim. The easiest way is to contact your merchant account provider and they will tell you what equipment and software you need and how much it will cost.
For our retail customers, we have the iCT250, the smart and compact desktop device designed for maximum efficiency. iCT250 offers a smart and effective payment experience on minimum counter space. Accept all electronic payment methods including EMV chip & PIN, magstripe and NFC/contactless.
For card-not-present, we have our payment gateway platform that accepts payments your way Online, In-Store and On the Go.
- E-commerce – manage your e-com business along with all of your other payment transactions in one, secure place.
- In-Store – accept payments in person with ease using your computer and a broad range of an optional device, like card readers and PIN pads.
- Back Office Mail & Phone – Process you mail and phone payments online. Converge is ideal for recurring and installment payments too.
- Mobile – Take payments on the go with an intuitive mobile app that’s compatible with most smartphones and tablets.
For more details give us a call at 888-996-2273 or check out our website for our products and services.
Posted in Best Practices for Merchants, Credit Card Reader Terminal, e-commerce & m-commerce, EMV EuroPay MasterCard Visa, Internet Payment Gateway, Mail Order Telephone Order, Merchant Account Services News Articles, Mobile Payments, Near Field Communication, Point of Sale, Smartphone, Travel Agency Agents Tagged with: card, card readers, Chip & PIN, consumers, contactless, credit card, customers, e-commerce, electronic payment, EMV, fraud, in-store, magstripe, merchant account, merchants, mobile, nfc, online, payment, payment gateway, PIN pads, POS, provider, Security, terminals, transaction
April 29th, 2016 by Elma Jane
The credit card industry in the U.S. underwent a liability shift October 1st of 2015. The one major exception to the October 2015 liability shift has been automated fuel dispensers. Automated payment terminals at the pumps were given until October of 2017, to comply with the new standard.
Upgrading a gas pump payment terminal is more expensive than what other retailers face upgrading a typical credit card reader.
• First, the cost of replacing the payment terminal itself.
• After replacing gas station’s payment terminal, it also needs to re-certify the entire pump, which costs additional time and money.
• Gas pumps also have to be certified by state officials, to make sure that they are dispensing and charging correctly.
Consumers need to be vigilant while gas stations are getting a break, the card might be exposed to counterfeit credit card fraud, because whenever the card is swiped the traditional way using the mag-stripe, that EMV chip is not doing anything.
Posted in Best Practices for Merchants, EMV EuroPay MasterCard Visa Tagged with: card reader, chip, consumers, credit card, EMV, fraud, payment, terminals
April 27th, 2016 by Elma Jane
EMV Cards (Europay, MasterCard, and Visa) are smart cards (chip cards or IC cards) which store their data on integrated circuits rather than magnetic stripes. They can be contact cards that must be physically inserted or dipped into a card reader. Payment cards that comply with the EMV standard are often called chip-and-PIN or chip-and-signature cards, depending on the authentication methods required.
Posted in Best Practices for Merchants Tagged with: card reader, cards, chip cards, data, EMV, payment
April 21st, 2016 by Elma Jane
Payment Acceptance
EMV Contact/Contactless
NFC Contacless
Mag Stripe
Premium NFC + EMV/PIN & Signature
Payment Acceptance
EMV Contact/Contactless
NFC Contactless
Mag Stripe
Basic NFC + EMV/PIN & Signature
For orders Plus Tax and Shipping If Applicable.
For more information give us a call at 888-996-273
Posted in Best Practices for Merchants Tagged with: chip, contactless, EMV, nfc, PIN
April 7th, 2016 by Elma Jane
The EMV technology does improve security because EMV cards are more difficult to counterfeit. Since U.S. is using chip-and-signature cards not the one requiring a PIN, anybody can use an EMV chip card whether it might be a lost or a stolen card. EMV chips will not prevent the data breach from occurring, but it will make it harder for criminals to successfully profit from what they steal.
Posted in Best Practices for Merchants, Credit Card Security, EMV EuroPay MasterCard Visa Tagged with: cards, chip card, data, EMV, PIN, Security
March 23rd, 2016 by Elma Jane
A data breach can occur from inside a business just as much as it can externally. The one common element between both is “Opportunity.” It doesn’t matter whether a business is a multi-national corporation or a small single-location.
Attacks from criminals can range in sophistication. While the sophistication of some attacks may be low, experts note that criminals continue to evolve their techniques and now they are becoming more sophisticated than ever.
While large corporations may have millions of customer records, they also maintain the resources to protect their sensitive information from the average criminal. It may take weeks, months, or even years for a criminal to penetrate the defenses of one large corporation. This is why attacks on small business are becoming so attractive to criminals.
It all goes back to the “Opportunity.” The average small business lacks the resources to properly protect their business from the variety of attacks at the disposal of criminals. Or worse, they may believe their business is of no interest to criminals. The fact is, they are less secure than larger businesses. These are all issues for the average small business owner, and more importantly, their customers.
So what can a small business do to protect themselves from the growing threat of a data compromise?
- Background checks on employees.
- Have someone monitor the network activity.
- Protect business with proper network security protocols.
- Protect your payment’s environment by using a layered approach that includes EMV, encryption and tokenization to help prevent sensitive payment card data from being stolen.
These are all fairly simple and inexpensive ways for businesses to help protect themselves and their customers from being a victim of a costly data compromise.
Posted in Best Practices for Merchants, Credit Card Security, Travel Agency Agents Tagged with: card, customer, data, data breach, EMV, encryption, payment, Security, tokenization